Swiggy Moves from Call Support to Layer-Powered Messaging, Driving Cost Savings and Boosting Agent Efficiency Driven by a passion for providing superior support for its consumers, Swiggy, India’s largest food delivery ...
BrandContent publishes new report into Voice Search BrandContent, award-winning content marketing agency for next generation brands, has published a new report –The Voice Search Landscape -which reveals the huge opportunity for ...
Cloud-based chat software solution helps businesses reduce cost of contact centers while increasing customer satisfaction UNIFY – a greater-Seattle based company, announced immediate availability of the UNIFY Chatbot for Customer ...
5 Simple Questions Will Provide the Answer Chatbots versus AI (Artificial Intelligence) Assistants is there a difference? As AI Assistants and chatbots become more mainstream in the small business space, ...
The sales enablement provider adds video coaching, chatbot support and enriched adaptive intelligence capabilities to the Bigtincan Hub Bigtincan, the leader in mobile, AI-powered sales enablement automation, announced enhanced learning ...
After Enabling Messages via SMS and Facebook, El Al Is Launching a Customer Service Response on Whatsapp. Chief Digital & Information Officer, Shahar Markovitch: “We Have Initiated a Process That ...
Logmein Recognized for Empowering Companies to Deliver Smarter, More Personalized Customer Experiences LogMeIn announced that its flagship intelligent customer engagement solution, Bold360, has been named a gold winner in the Best in ...
MediaTek completes integration of DOCOMO’s AI Agent system on the MT8516 MediaTek announced it has completed the integration of DOCOMO’s AI Agent application programming interface (API) on MediaTek’s MT8516 system on ...
New Product Features Real-Time AI Tools to Help Call Center Teams Have Smarter Customer Conversations Dialpad, the only AI-driven, cloud-native business communications platform, announced the launch of Dialpad Support, a ...
Banking CIO Outlook magazine names ENACOMM to “Top 10 Retail Banking Solution Provider” List, Taps ENACOMM CEO for Insight on Technologies Transforming the Customer Experience Provided by Financial Institutions ENACOMM, Inc. ...
