New partner program enables enterprises to engage customers with unique communications experiences
Vonage, a business cloud communications leader, is placing the power of real-time communications into the hands of business users by integrating Nexmo, the Vonage API Platform, with a growing network of leading Integration-Platform-as-a-Service (iPaaS) providers, including Microsoft, MuleSoft, Built.io and Tray.io, and bot platform partners, including Google, Converse.ai, Aspect.ai, Exceed.ai and Inference. Details below.
Through the new Nexmo Partner Program, Vonage is empowering these third-party partners to utilize its suite of APIs to build innovative messaging and voice experiences for their customers within their own applications, integration projects or complementary platforms. The Partner Program works directly with application, integration and technology partners that use Nexmo APIs or a combination of APIs and consultative services to help deliver better business outcomes to customers by building and marketing applications, workflow platforms, and bots through enhanced messaging and voice capabilities.
By making the Nexmo platform communications capabilities such as voice, SMS, 2-factor authentication and text-to-speech available on their own platforms, the Nexmo Vonage API platform removes complexities of global communications for its users. Vonage’s iPaaS and bot partners offer visual building tools enabling business users to easily compose workflows and conversational bot automations without writing any code.
“With the global reach and scale of the Vonage API Platform, coupled with strong partnerships, Vonage is reinventing how enterprises use communications to collaborate and engage with customers,” said Tony Jamous, president of Nexmo, the Vonage API Platform. “Vonage’s offering is unique among competitors, as we are creating a completely open structure where we put our innovation and tools in the hands of our partner ecosystem to accelerate market adoption and drive business success.”
Vonage’s Nexmo is known for offering an exceptional experience that enables developers to build communications-enabled applications. Vonage has now built a program that exposes the power of the platform to a new class of builder — the business analyst or citizen developer. Empowering those who are most familiar with business requirements for their organizations with the ability to create their own highly productive and optimized automations has the potential to yield significant increases in workplace productivity.