Customer Experience VodafoneZiggo Selects Amdocs to Deliver Unified Customer Experience in Digital Transformation… AIT News Desk May 12, 2022 Dutch telecoms operator expands its relationship with Amdocs in a project that will deliver an enhanced customer experience and business support…
Customer Experience mParticle Launches Next Generation Audience Journeys to Customize Customer Experience AIT News Desk May 11, 2022 mParticle, the leading customer data infrastructure company, announced the release of Journeys, a next generation audience toolset to help teams…
Customer Experience Keyrus and Alida Partner Together to Transform Customer Experiences AIT News Desk May 10, 2022 Partnership will help brands uncover actionable insights to create unforgettable customer experiences Alida, a leader in Total Experience…
Customer Experience Leading Companies Choose Qualtrics to Deliver Great Customer Experiences During An Uncertain Time AIT News Desk May 9, 2022 Companies across industries around the globe increase their investment in customer experiences amid a challenging business environment Qualtrics…
Customer Experience Data Vault Holdings, Inc. Adds Zendesk Integration To Datavault Platform To Bolster Customer… AIT News Desk May 6, 2022 Data Vault Holdings, Inc., leading the way in tokenomics and metaverse data visualization, valuation, and monetization, announces its new Zendesk…
Martech How Global Brands Benefited from Qualtrics’ Great Customer Experience Management Sudipto Ghosh May 6, 2022 The concept of Customer experience management (CEM or CXM) has undergone a massive transformation in the recent years. We use Bernd Schmitt's…
Customer Experience Data Vault Holdings, Inc. Adds Zendesk Integration To Datavault Platform To Bolster Customer… AIT News Desk May 5, 2022 Provides 24-7 online support to enhance customer support and optimize patented, cloud-based SaaS data solution Data Vault Holdings, Inc., leading the…
Financial Services Financial and Insurance Organizations Transform Customer Experiences with UserTesting AIT News Desk May 2, 2022 Experian, Finastra and MetLife leverage human insight to guide digital transformation journey UserTesting, a leader in video-based human insight,…
Customer Experience Press Ganey Advances Technology Via Acquisition Of Forsta, A Global Leader In Market Research,… AIT News Desk Apr 28, 2022 Forsta, a Leader in the 2021 Gartner Magic Quadrant for Voice of the Customer, will gain scale and investment to further accelerate product…
Customer Experience TruVideo and Outsell Partner to Bring Turnkey Smart Text Solutions to Automotive That Drive Revenue… AIT News Desk Apr 27, 2022 Video, texting and engagement leader TruVideo and Outsell, the only AI-driven customer data and engagement platform for the automotive industry,…