Integrated capabilities enable publishers to leverage out-of-the-box and bespoke customer journey segments to cut churn, boost loyalty and increase…

Namogoo, the pioneer of Customer Journey Hijacking prevention, is delighted to announce a new partnership with M&S.com – the UK's second biggest…

Signavio, a leading provider of business transformation solutions, announced that it has been listed as an industry leader in Customer Journey Mapping…

Five9 Customers Can Now Use Selligent to Empower Contact Center Agents with Real-Time Customer Information Selligent, the intelligent omnichannel…

Pointillist’s AI-driven software combines with the Genesys customer experience and contact center solutions to enable companies to improve customer…

Mailchimp announced that they’ve launched Customer Journeys to put powerful automation tools in the hands of businesses and make automations more…

StrategyBox, a marketing analytics platform that makes it easy to understand what marketing activities drive sales, has closed a $2 million seed round…

A data-driven mindset and Salesforce Marketing Cloud expertise were critical to the project’s success Merkle, a Dentsu Aegis Network company and…

Integration allows the easy deployment of Namogoo’s leading Customer Hijacking Prevention solutions to enhance the online customer experience…

Innovative Technology Creates a New Understanding of Customer Journey in Order to NICE Improve Customer Experience NICE announced Asia Pacific…