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QBE North America Offers AI-Assisted Customer Home Inspections Through Flyreel

QBE North America announced a strategic partnership with Flyreel, Inc., a leading Artificial Intelligence (AI) platform for property insurance, to help customers manage risk and prevent loss through an AI-assisted tool. Allowing customers to conduct their home inspections at their convenience and on their terms, is the best and safest way for QBE to ensure customers get the right coverage tailored to their needs.

This new service offers QBE customers access to effortless self-service property inspections. Utilizing the AI-assistant tool, customers can document interior and exterior data including property features, materials and more—all while identifying hazards and risks using advanced computer vision technology. This provides a streamlined inspection process without the need of a third-party inspector entering the customer’s home.

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“As an early adopter to digital transformation, QBE is helping customers to easily conduct home inspections and gain insights into managing risks,” said Fred Dabney, Vice President, Affiliated. “QBE believes strongly in empowering customers with the most advanced tools available to help them obtain the right coverage for their homes. This progressive approach will help our customers even more given our new virtual world.”

“The best thing is that we are able to do this on our own, at home by ourselves and on our own time.” – QBE Customer

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The identification of risks and hazards through Flyreel’s self-guided inspections helps QBE quickly and efficiently support customers by improving the safety within their homes. “QBE is committed to helping customers understand and reduce their risk exposure while leveraging our global community of experts. Flyreel’s innovative platform delivers that,” said Paul Isaac, Senior Vice President, QBE Global Risk Solutions.

“Flyreel is honored to be in a position to support QBE North America as they progress their mission of serving their customers to the best of their ability, using the best of today’s technology,” said Cole Winans, CEO of Flyreel. “Our industry-leading technology is a gateway to operational efficiency and better customer experiences; We’re excited to be partnering with QBE to deliver both at scale.”

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