AiThority Interview Series With Richard McElroy, General Manager at Calabrio Canada &…
When it comes to handling digital channels, like online chat and messaging, many businesses do lack the internal structure to effectively introduce…
Industry First: Genesys Debuts Fastest, Most Accurate AI-Powered Forecasting and Scheduling Service…
Winter Innovations Include Hundreds of Features and Services Grounded in AI and Automation for Better Customer Experience and Increased Employee…
Harness the Combined Power of Genesys and Google Contact Center AI to Deliver Better Customer…
Join the Oct. 16 global webinar to learn how to deploy the industry's smartest bots, improve customer satisfaction, sales and employee efficiency…
Tech Mahindra and Avaamo Partner to Take Conversational AI Platform to Global Markets
The partnership will combine Avaamo's cutting-edge technology and Tech Mahindra's global footprint to serve emerging ecosystem in Conversational…
Interview with Christopher Dean, CEO at Swrve
People often jump on the displacing humans narrative. In reality, throughout history, automation raises productivity and output.
Know My Company…
Interview with Brian McKillips, MD, Ecosystems and Ventures at Accenture
AGBG will remain focused on Google; we have relationships and dedicated business groups with other technology alliances as well.
Tell us about your…
Post Walmart Investment, Flipkart Acquires A Speech Recognition Company
A leading India-based e-commerce platform, Flipkart is all set to challenge Amazon in their own backyard of AI/machine learning technologies. Today,…
Yotpo Acquires Swell Rewards To Connect Reviews, Loyalty And ROI with AI-Powered Content
Yotpo to Offer the First Consolidated, AI-Driven Solution for User-Generated Marketing, Visual Marketing, Referrals, Loyalty, and Customer…
Oracle Retail Recognized as a Leader in Point of Service in Independent Research Report
Oracle Retail has been recognized as a leader in point of sale solutions by Forrester Research. "The Forrester Wave™: Point Of Service, Q3 2018"…
HGS Recognized with Gold Awards for Leading Digital Transformation Solutions and Service
Hinduja Global Solutions (HGS), (listed on NSE & BSE in India) a global leader in business process management, has been recognized—three times…