Automation NICE Transforms Digital Customer Experience With Launch of CXone SmartAssist the Industry’s Most… AIT News Desk Aug 4, 2021 Revolutionary digital Employee and Consumer Conversational AI solution delivers personalized intelligent self-service and accelerates…
Financial Services Wings Financial Delivers Personalized and Secure Customer Experiences With Nuance AI Solutions AIT News Desk Jul 28, 2021 National Credit Union Leverages Nuance’s AI-Powered Intelligent Engagement Platform and Gatekeeper Security Solution to Automate and Elevate…
Sales and Customer Support Gryphon Networks Announces New Brand to Reflect Rapid Growth in Sales Engagement and Sales… AIT News Desk Jul 22, 2021 The company’s rebranding is a part of a larger initiative to showcase Gryphon’s new AI and machine-learning capabilities. Boston-based SaaS…
Security Adopting Cloud Platforms Will Improve Federal Healthcare Agency Interoperability And Customer… AIT News Desk Jun 11, 2021 Government to channel investments toward procuring qualified platforms that embrace multiple customers and stakeholders finds Frost & Sullivan…
Security CyberArk Advances Industry-Leading Identity Security Platform AIT News Desk Jun 9, 2021 New Cloud Solutions and Shared Services Secure Risky Access and Deliver the Broadest Identity Protection CyberArk, the global leader in …
Augmented Reality ThirdEye Now Available On FirstNet Delivering Reliable Communications Capabilities For First… AIT News Desk Jun 9, 2021 Recently launched AR RespondEye Software Approved for use on FirstNet ThirdEye, a leader in augmented and mixed reality enterprise solutions,…
Natural Language Infosys and Roland-Garros Bridge the Experience Gap for the Global Tennis Ecosystem With AI,… AIT News Desk Jun 1, 2021 Infosys, a global leader in next-generation digital services and consulting, and the French Tennis Federation unveiled new technologies to help bridge…
Automation AiThority Interview with Don Schuerman, CTO and VP of Product Marketing at Pegasystems Sudipto Ghosh Jun 1, 2021 Please tell us about your current role and how it has evolved through the pandemic months? As Pega’s CTO, I’m acutely focused on client engagement…
Chatbots & Intelligent Assistants Hyro Raises $10.5 Million in Series A Funding to Replace Chatbots and IVR Systems with Adaptive… AIT News Desk May 26, 2021 Hyro, a leader in conversational artificial-intelligence (AI) solutions, announced that it has closed a $10.5 million Series A funding round led by…
Financial Services Horizon Bank Prepares to Roll Out MOCA’s Digital-First Next-Generation Card-Based Payment Platform AIT News Desk May 26, 2021 Bank provides users with an advanced suite of payment solutions including virtual cards, real-time P2P payments, browser-based online payment…