IBM has recognized Avaya as a leader in hybrid cloud Communications & Collaboration Solutions for contact centers IBM has recognized hybrid cloud…

Vonage, a global business cloud communications leader, announced the launch of its Contact Center AI Virtual Assistant to help organisations respond…

Zero-Friction Customer Engagement Platform to Do Away With Waiting on Hold Forever MessageBird, the cloud communications platform company, has…

Market-leading portfolio demonstrates Ribbon's commitment to helping Channel Partners deliver differentiated service offerings to the enterprise…

Two Industry Powerhouses Come Together to Provide Customer Service Teams With Valuable Customer Insights on a Customizable Cloud Contact Center…

Using WhatsApp as a Customer Service Channel Will Improve Customer Experience for Vehicle Service Booking Global cloud communications software and…

Melrose Labs, the newly launched cloud communications provider, have commenced rolling out the first wave of their communication services for voice…

Vonage, a global business cloud communications leader, has entered a partnership agreement with Artificial Solutions®, the leading specialist in…

Artificial Solutions the leading specialist in enterprise-strength Conversational AI, announced that it has signed a partnership agreement with Vonage…

Baring Vostok Capital Partners and RTP Ventures Back European Communications Platform-as-a-Service Leader as it Brings AI-powered Capabilities to…