Balto

Balto, the leader in empowering agents with AI for better conversations, has launched the latest real-time capability to benefit agents with…

Balto, a leader in uniting contact center agents with AI for better conversations, announced its partnership with Five9, an industry-leading provider…

New zero-footprint integration puts leading real-time guidance platform directly into Salesforce for simplified app management and improved agent…

Balto, the leader in uniting contact center agents with AI for better conversations, is pleased to announce the launch of its next-gen integration: an…

Spanish-speaking agents now have access to bilingual conversation excellence features to drive conversions, maintain compliance, and improve customer…

Balto, the #1 real-time guidance platform for contact centers, announced that its AI-powered enterprise conversation excellence solutions are now…

Balto, the #1 real-time guidance platform for contact centers, announced the launch of its suite of conversation excellence solutions on Talkdesk…

Balto, the #1 real-time guidance platform for contact centers, has passed the 150 customer mark and continues to grow at over 100% year-over-year.…

Balto, the #1 real-time guidance platform, announced that its AI-powered, enterprise conversation excellence solutions are now available in the …

Balto, the #1 real-time guidance platform, now offers swift and seamless integration with 8x8, the #1 business phone, video, chat, and contact center…