Technology Glassbox Introduces AI-Powered ‘Voice of the Silent’ for Customer Feedback Management Business Wire Feb 14, 2024 New approach closes the feedback gap facing traditional Voice of the Customer (VoC) programs by analyzing 100% of digital customer experiences…
Technology Medallia Named the Leader in Customer Feedback Management Platforms Business Wire Mar 21, 2023 Independent Research Firm report says Medallia “breaks away from competition with depth and breadth of offering” Medallia, the global leader in…
IT and DevOps Confirmit Named As A Strong Performer In Customer Feedback Management Report By Independent Research… AIT News Desk Jul 12, 2021 Confirmit has been named as a Strong Performer in The Forrester Wave Customer Feedback Management Platforms, Q2 2021 evaluation. Recommended AI…
Cloud Medallia Named a Leader in Report for Customer Feedback Management Platforms AIT News Desk May 12, 2021 Medallia Experience Cloud receives one of the highest scores in strategy and market presence categories. Medallia, Inc., the global leader in…
Martech Confirmit Named A Leader in Customer Feedback Management by Independent Research Firm AIT News Desk Feb 12, 2020 Achieves highest possible score in 15 criteria; selected as a leader amongst the 10 most significant providers in the customer feedback management…
Video Experience Management Leader Medallia to Acquire Video Feedback Platform, LivingLens AIT News Desk Feb 10, 2020 Combination Medallia Delivers Rich Visual Insights and Sentiment to Drive Continuous Experience Improvements, Loyalty and Revenue Medallia, Inc.,…
Machine Learning Sigenergy Unveils Sigen Cloud: The Future of AI-Driven Management Systems Rishika Patel Sep 11, 2024 Sigenergy has launched its groundbreaking intelligent management platform, Sigen Cloud. Harnessing the power of advanced cloud computing and AI…
SaaS Flight Centre Uses Qualtrics AI to Unlock Insights from Unstructured Customer Feedback AIT Staff Writer May 28, 2024 Leading global travel agency Flight Center chose Qualtrics AI to gather actionable customer insights across multiple feedback channels with advanced…
IT and DevOps SolarWinds Unveils New AI Solution to Transform IT Service Management AIT News Desk May 22, 2024 Texas-based IT management software provider, SolarWinds announced the launch of SolarWinds AI to transform IT operations and empower tech pros to…
customer Experience What is Experience Management (XM)? Pooja Choudhary Apr 30, 2024 What is Experience Management (XM)? To create and enhance the experiences you offer, it is important to listen to the opinions of consumers, workers,…