News Adobe Named A Leader In 2019 Gartner Magic Quadrant For Digital Experience Platforms AIT News Desk Feb 20, 2019 Adobe Named Leader for Second Year in a Row; Positioned Furthest for Completeness of Vision Adobe announced it has been positioned by Gartner, Inc.…
HR Technology How AI-Based ITSM Apps Deliver Friction-Less Employee Experience AIT Staff Writer Feb 20, 2019 Digital Transformation of Enterprise Service Management (ESM) Will be Made Possible Through AI-based Consumer-like Employee Experience Apps…
News One in Four Consumers Stopped Doing Business with Companies Due to Lack of Personalized… AIT News Desk Feb 20, 2019 Broadridge Survey Captures Communications Impact on Customer Experience, Highlights Opportunities in Technology-Enabled Communications Broadridge…
Virtual Reality Korea Telecom Connects with Oracle for New 5G Business Services AIT News Desk Feb 20, 2019 Oracle Communications to Power Network-As-A-Service for 5G Early Adopter Korea Telecom has selected Oracle Communications for the 5G Policy Control…
Blockchain Oracle Accelerates Adoption of Enterprise Blockchain Worldwide AIT News Desk Feb 20, 2019 Blockchain Platform Delivers New Capabilities That Accelerate Business Benefits Businesses around the world have already reaped the benefits of…
Analytics Absolutdata Integrates IBM Watson for Scalable Business Impact Through Enhanced Insight Mining AIT News Desk Feb 20, 2019 IBM Watson Discovery Portfolio on Absolutdata's NAVIK AI Platform Enables Enterprise Analytics and Data Mining at Scale Across Sales and Marketing…
Technology Autotalks and CEVA Collaborate on World’s First Global V2X Solution AIT News Desk Feb 20, 2019 Autotalks Chipset Leverages CEVA-XC SDR DSP to Unify DSRC and C-V2X in a Single Solution, Reducing Development, Integration and Certification Effort…
Automation Bertelsmann and Saham’s Customer Experience Business, “Majorel”, Launched; Bold Statement of Intent… AIT News Desk Feb 20, 2019 Rebranding of Former Arvato CRM Solutions, Phone Group, Ecco Outsourcing and Pioneers Outsourcing into Majorel Thomas Mackenbrock, Chief Executive…
Computing Wipro Launches QuMic to Accelerate Migration to Oracle Cloud AIT News Desk Feb 20, 2019 Wipro Limited, a leading global information technology, consulting and business process services company, announced the launch of QuMiC , a…
Guest Authors The Next Wave of CX Messaging Trends (From Those Who Know) Dan Levy Feb 20, 2019 As part of Smooch’s recent State of Messaging report, we sat down with a gaggle of (32 to be exact) product, marketing and CX leaders from the world’s…