Guest Authors How AI Is Transforming the Role of the CMO Alexei Kounine Jun 14, 2019 All successful B2C companies have one thing in common: their success is dependent on how well they understand, serve and predict the…
Automation NICE inContact CXone Takes Gold in Contact Center World Awards for Best Technology Innovation AIT News Desk Jun 14, 2019 CXone Wins Top Ranking Performers Award for Best Live Agent Support Solution NICE inContact, a NICE business, announced that NICE inContact CXone,…
Security Survey Reveals Global Differences in Employees’ Awareness and Training Around Data Privacy Policies AIT News Desk Jun 13, 2019 Employees in the UK Expressed Greater Understanding of Privacy Laws, and Better Training Opportunities, Than Those in the U.S. ObserveIT, the…
IoT Inseego’s 5G NR Solutions Highlight Leadership at 5G World Summit AIT News Desk Jun 13, 2019 Inseego’s 5G Mobile Hotspot Telemedicine Trials with Verizon and Columbia University Named 5G World Awards Finalist Inseego Corp., a pioneer in 5G…
Mobile Zendesk Announces New Self-Service Experiences with Expanded AI-Powered Solutions AIT News Desk Jun 13, 2019 Answer Bot Expands to New Channels for Always-On Support Zendesk, Inc. announced the expansion of Answer Bot across all web and mobile channels,…
News Southeast Toyota Distributors Expands Relationship with Acxiom AIT News Desk Jun 13, 2019 Auto Distributor’s Marketing Platform to Be Powered by Acxiom’s Unified Data Layer Acxiom, the data and technology foundation for the world’s best…
Hot Startups what3words Partners with Bordrin to Offer Chinese Drivers an Easy Way to Navigate to Precise… AIT News Desk Jun 12, 2019 what3words will be a key feature for the Chinese OEM, Bordrin, who will launch their iV6 with in-built what3words navigation when it hits the…
Automation EXOS Technologies, Blend Announce Partnership to Extend the Consumer Digital Mortgage Experience AIT News Desk Jun 12, 2019 EXOS Technologies, a ServiceLink company, and Blend, two leaders in the digital mortgage space, are collaborating in a dynamic partnership to…
Augmented Reality TechSee Releases Results of Study on Visual Assistance’s Impact on Customer Service KPIs AIT News Desk Jun 12, 2019 Data Collected from More Than 220 Call Centers Shows Drastic Cost Reductions and Enhanced Customer Experience TechSee, a global leader in Visual…
Autonomous Vehicles Baidu Accelerates Commercial Deployment of Internet of Vehicles Solutions with New Partnerships… AIT News Desk Jun 12, 2019 DuerOs for Apollo Ecosystem Has Surpassed 300 Partner Members Baidu, Inc. announced at CES Asia in Shanghai that its DuerOS for Apollo, a…