Distributed Architectures Zendesk Adds New ‘Sunshine’ CRM Platform for Evolving Customer Experiences Sudipto Ghosh Nov 13, 2018 Built on Amazon Web Services, Zendesk Sunshine Seamlessly Connects and Understands Customer Data—Wherever It Lives Today, Zendesk, Inc. launched…
Analytics CallMiner Recognizes Customer Achievements at LISTEN 2018 and Completes a Successful 10th Annual… AIT News Desk Nov 13, 2018 Annual user conference highlights customer engagement analytics use cases and provides education and networking opportunities for attendees…
Mobile Gemalto Earns Accolades from Frost & Sullivan for Innovation-Led Growth in Digital Banking and… AIT News Desk Nov 13, 2018 Gemalto's innovative multichannel solutions provide true end-to-end security while enhancing the customer experience, giving it a distinct competitive…
SaaS Act-On Announces Continued Growth and Industry Expert, Customer Recognition AIT News Desk Nov 13, 2018 Upward Trajectory Highlighted by Analyst Reports, Customer Satisfaction Ratings, and New Key Vertical Clientele Act-On Software, the leading Adaptive…
Machine Learning H2O.ai Kicks off 2019 H2O AI World Events in San Francisco AIT News Desk Nov 13, 2018 Two-Day Interactive Community Event Brings Together the Best and Brightest in AI and Machine Learning H2O.ai, the open source leader in AI, will…
Machine Learning Momentum Launches MomentumBi™, a New Business Intelligence Platform AIT News Desk Nov 13, 2018 Momentum Worldwide, the world's leading global experiential advertising agency, has launched MomentumBi™. A first-of-its-kind business intelligence…
News Samanage Raises $30 Million Series D Funding Round Led by Morgan Stanley Expansion Capital AIT News Desk Nov 13, 2018 Samanage Raises $30 Million Series D Funding Round Led by Morgan Stanley Expansion Capital Provider of employee service management solutions aims to…
Interviews AiThority Interview Series With Richard McElroy, General Manager at Calabrio Canada &… Sudipto Ghosh Nov 13, 2018 When it comes to handling digital channels, like online chat and messaging, many businesses do lack the internal structure to effectively introduce…
Computing Top Independent Research Firm Names TIBCO a Leader in Data Preparation AIT News Desk Nov 13, 2018 TIBCO Spotfire Data Prep Cited for Powering up High-Value Enterprise Use Cases TIBCO Software Inc., a global leader in integration, API management,…
Machine Learning Indegene Spins off Digital Agency Arm iON to Partner Brand Journey Through Advanced Brand Strategy,… AIT News Desk Nov 13, 2018 Indegene, a leading next-generation solutions organization for the life sciences industry globally, today spun off its brand strategy and creative…