Technology Forcepoint G2CI Partners With Microsoft to Advance Cloud Solutions for National Security Business Wire Dec 13, 2023 Global security leader Forcepoint’s Global Governments and Critical Infrastructure (G2CI) business and Microsoft announced a strategic partnership…
Technology ADP Reimagines the Human Capital Management Client Experience with Salesforce Generative AI Business Wire Dec 13, 2023 ADP and Salesforce will pioneer the future of human capital management for ADP’s more than 1 million clients with AI, data, and CRM Salesforce, the…
Technology Ty Chooses 8×8 XCaaS for Enhanced Customer Experiences and Employee Collaboration Business Wire Dec 13, 2023 Beanie Babies Manufacturer Improves Communications, Enhances Data and Insights, and Reduces Costs with 8x8’s Cloud Contact Center and Unified…
Technology Europcar Transforms Global Customer Experience with NICE CXone Business Wire Dec 13, 2023 Europcar standardizes operations and empowers agents to deliver exceptional CX on a unified AI driven cloud platform NICE announced that Europcar…
IT and DevOps AiThority Interview with Cloudflare’s Rita Kozlov, Senior Director of Product, Developer… Sudipto Ghosh Dec 13, 2023 Hi, Rita. Welcome to the Interview Series. Please tell us about your role at Cloudflare. How did you arrive at Cloudflare? I joined Cloudflare…
Technology Leading Energy Distributor Jemena Partners with Startek to Reimagine Customer Experience PRNewswire Dec 13, 2023 Digital transformation delivers 34% call deflection for Jemena Startek, a global customer experience (CX) solutions provider, and Jemena, a leading…
Machine Learning Promo Direct Enhances Customer Experience With Cutting-Edge AI Integration Cision PRWeb Dec 11, 2023 1 rated promotional products store, has elevated customer experience by integrating advanced AI features into its website and backend technology. The…
Technology Dremio Cloud Now Available for Microsoft Azure Business Wire Dec 11, 2023 Delivering faster time to value, while decreasing costs Dremio, the easy and open data lakehouse, announced the public preview of Dremio Cloud for…
Technology Video Platform for Remote Customer Support Wins ISG Startup Challenge Business Wire Dec 11, 2023 A live video tool that allows businesses and their customers to look through a smartphone camera together for technical support won the ISG Startup…
Technology Customer Momentum Continues to Build for Precisely Data Integrity Suite Business Wire Dec 8, 2023 Net new customers drive Data Integrity Suite sales, expanding Precisely reach into AI and advanced analytics use cases Precisely, the global leader…