Computing Concord Servicing Corporation Selects Genesys Cloud to Deliver Personalized CX AIT News Desk May 8, 2020 New Cloud Contact Center Solution to Help Fintech Company Save Costs and Improve Workforce Efficiencies To provide more personal, flexible and…
Sales and Customer Support AT&T Unveils Cloud Contact Center Platform to Deliver an Enhanced Customer Experience Sudipto Ghosh May 5, 2020 In a heavily disrupted economy, AT&T is letting businesses wield the power of the digital workplace via its remote contact center capabilities…
Guest Authors AI Will Change Everything About Market Research Anil Kaul May 1, 2020 The Martech sector has experienced massive growth in the past several years, but over the same period, the market research industry has been in…
MobileNews Magento Commerce Is Making AI the New Normal in E-Commerce Sudipto Ghosh Apr 22, 2020 Introducing AI-Powered Product Recommendations for Magento Commerce. The global digital economy is growing faster than any other economy. Even…
Deep Learning Pleora and Neurocle Simplify AI Training and Deployment with Plug and Play Solution for Visual… AIT News Desk Apr 20, 2020 AI Gateway “no code” Inspection plug-In significantly reduces development and deployment efforts for advanced classification, segmentation, and…
Guest Authors Leveraging AI to Reduce the Likelihood of a Cybersecurity Attack Jeff Hill Apr 15, 2020 Before they were overwhelmed by the global pandemic, it was common for a data breach or ransomware story to be featured on national newscasts weekly,…
IT and DevOps Accenture Federal Services and ITG Awarded Task Order to Modernize the General Services… AIT News Desk Apr 6, 2020 Accenture Federal Services (AFS), a subsidiary of Accenture and its teaming partner Incentive Technology Group (ITG), which is now part of ICF, have…
Guest Authors Chatbots are the New HR Managers Beerud Sheth Apr 5, 2020 Chatbots will continue to transform virtually every business function from marketing to sales to customer support. One of the other areas that we’ll…
Guest Authors Automation Provides A Content Lifeline For Remote Work Robert Weissgraeber Apr 1, 2020 One of the immediate realities of the global COVID-19 pandemic is people are spending a lot more time working and shopping from home. Countries have…
Technology UVeye Is Providing Vehicle-Safety Inspections For Emergency Fleets AIT News Desk Apr 1, 2020 UVeye inspection systems equipped with thermal sensors can detect passengers and drivers with potential coronavirus fevers An Israeli company has…