News Zendesk Benchmark Snapshot Shows Widespread Global Service Impacts AIT News Desk Mar 31, 2020 Customer behaviour is increasingly unpredictable with ticket volumes fluctuating anywhere from -17% to +24% week-to-week during the global COVID-19…
Automation Corcentric Launches Global Alliance Program AIT News Desk Mar 30, 2020 Corcentric, a fast-growing provider of procurement and financial process automation solutions, today announced a global alliances program that reduces…
Automation Impact Announces Creation of CPsO Role and Expansion of Board of Directors AIT News Desk Mar 30, 2020 Former GM Michael Head Appointed to New Partnerships Executive-Level Position; Former COO & Board Member of The Trade Desk Joins Impact Board of…
Cryptocurrency Celsius Network and Chainlink Form Long Term Partnership to Create Superior Financial Platform… AIT News Desk Mar 30, 2020 Celsius Network , the industry-leading cryptocurrency interest income platform with more than $600MM in assets, announced today that it is forming a…
Life Sciences Disaster Management Group Launches New App to Streamline COVID-19 Testing AIT News Desk Mar 30, 2020 Developed by Promero, New DMGapp Can Ease Testing Frustration Nationwide Disaster Management Group (DMG), a Florida-based disaster recovery firm,…
Analytics BigSpring Announces Sudha Bala as Vice President, Customer Success and Luke McNeal as Vice… AIT News Desk Mar 30, 2020 BigSpring, the provider of a mobile learning and productivity platform enabling lifelong skilling with measurable ROI, announced the appointments of…
Technology Publix Offering Rent Relief in Publix-owned Shopping Centers AIT News Desk Mar 30, 2020 Publix is offering rent relief to businesses operating in Publix-owned shopping centers that have closed due to the coronavirus pandemic. The relief…
Technology BYD’s New Blade Battery Set to Redefine EV Safety Standards AIT News Desk Mar 30, 2020 BYD officially announced the launch of the Blade Battery, a development set to mitigate concerns about battery safety in electric vehicles. At an…
IT and DevOps Datrium Recognized in the 2020 CRN Partner Program Guide AIT News Desk Mar 30, 2020 Datrium, pioneer of the secure multi-cloud data platform for the resilient enterprise, announced the company is recognized by CRN, a brand of The…
Gaming Esports Media Rights Could Surge Due to Coronavirus, Says GlobalData AIT News Desk Mar 30, 2020 The coronavirus (COVID-19) outbreak has had a significant impact on esports, one of the fastest-growing areas of the gaming sector. Dozens of esports…