Sales and Customer Support Kakapo Systems Launch SMS Queues for Unity Contact Center AIT News Desk Oct 14, 2020 Kakapo Systems, a developer of UCaaS and Call Center user applications for the Cisco BroadSoft platform, announced the release of SMS Queues for the …
News Xfinity Communities Delivers Pre-Installed, High-Performance WiFi to Philadelphia Multifamily… AIT News Desk Oct 14, 2020 Residents, Visitors and Staff of The Chestnut at University City Benefit from Comcast Networking Solutions Throughout the Property Xfinity…
IT and DevOps Agora Inc. Introduces New Developer Tools and Resources AIT News Desk Oct 13, 2020 Agora, Inc., a Real-Time Engagement (RTE) platform-as-a-service provider, announced during CEO Tony Zhao’s keynote address at the annual RTE2020 …
Martech Lifesize Announces Strategic Partnership with Omilia to Bring the Power of Conversational AI to the… AIT News Desk Oct 13, 2020 Innovative Combination of Technologies and Services Driven by AI Will Evolve the Call Center, Reduce Costs and Improve Overall Customer Experience…
Security NYNJA Adds Enhanced Background Noise Cancellation; Solves the Biggest Challenge Facing Remote Work,… AIT News Desk Oct 13, 2020 Upgraded Conference Call Management, in-Line Translation and Transcription and Audio Visual Representation Continue to Drive Most Intuitive, Reliable…
AIT MegaMind AI, 5G Networks and the Future of Work: Tami Erwin, Group CEO at Verizon Sudipto Ghosh Oct 13, 2020 Hi Tami, please tell us about your role and the team/technology you handle at Verizon Business. I am the CEO of Verizon Business Group, a…
Automation ANZ New Zealand Builds Collaboration Through Automation with Red Hat AIT News Desk Oct 13, 2020 Red Hat, Inc., the world's leading provider of open source solutions, announced that ANZ New Zealand, the country's largest financial services group,…
Financial Services Docupace Names Kevin Armstrong as General Counsel and Chief Legal Officer AIT News Desk Oct 13, 2020 Fintech Leader Continues Adding Experienced, Influential Voices to Executive Leadership Team Docupace, the leader in cloud-based fintech digital…
IT and DevOps Crayon Expands Strategic Partnership With Workplace From Facebook AIT News Desk Oct 13, 2020 The extended agreement will help companies connect remote and deskless workers with mobile-friendly and collaborative technology Crayon, a global…
IT and DevOps Global Contact Center Industry Meets COVID-19 Challenge with Remote Work, Automation, AI AIT News Desk Oct 13, 2020 ISG Provider Lens™ report finds providers with digital capabilities, including cloud platforms, held strong advantage when responding to sudden…