Cloud Archway Marketing Services Moves To Cloud With 8×8 XCaaS To Drive Technology Enhancement… AIT News Desk Aug 5, 2021 Marketing Logistics and Supply Chain Provider Enhances Employee and Customer Experience Using Integrated Contact Center and Voice Communications, and…
Voice Sagentia Innovation Picks Up Red Dot: Best Of The Best award for Voice-controlled Surgical Loupes AIT News Desk Aug 3, 2021 A voice-controlled surgical loupe headset, sPEEK, designed by Sagentia Innovation's multidisciplinary team has been awarded a coveted Red Dot: Best of…
Voice Voice Assistant Transaction Values to Grow by Over 320% By 2023, but Content Libraries Must Expand AIT News Desk Aug 3, 2021 A new study from Juniper Research has found that eCommerce transaction values via voice assistants will reach $19.4 billion by 2023, rising from just…
SaaS Liberty Tax Selects Xero As Preferred Cloud Accounting Platform AIT News Desk Aug 2, 2021 New offering for small businesses offered exclusively on Xero Xero, the global small business platform, announced that Liberty Tax, with 2700…
Cloud Datadog Announces Availability on Google Cloud Marketplace to Support Customers’ Cloud… AIT News Desk Jul 30, 2021 Datadog, Inc., the monitoring and security platform for cloud applications, announced its availability on Google Cloud Marketplace, deepening its…
SaaS The Office Of Public Works In Ireland Enhances Digital And Technology Strategy With 8×8 XCaaS AIT News Desk Jul 30, 2021 8x8 XCaaS Continues to Demonstrate Strong Momentum Helping Ireland and the UK Public Sector Organisations Improve Employee and Customer Engagement…
Automation Rev.com’s Industry-leading Speech Recognition Technology now available in 31 Languages,… AIT News Desk Jul 30, 2021 The world's most accurate speech-to-text engine, Rev.com, announced that Rev.ai, its industry-leading automatic speech recognition technology, is now…
Cloud Bandwidth Launches Duet for RingCentral – A Bring Your Own Carrier (BYOC) Solution To Help… AIT News Desk Jul 28, 2021 Two cloud communications leaders to enable RingCentral's Message Video Phone (MVP) platform to provide more flexibility and control to enterprises…
Cloud New Five9 Study Finds Contact Centers Face Workforce and Technology Gaps as Customer Service Becomes… AIT News Desk Jul 28, 2021 Contact center professionals responding to a survey by Five9 and ICMI reported an average agent turnover rate of 58%, noting increased workload was…
Security CloudBlue’s Latest Partner Program Enables Faster Time-To-Market, Deeper Customer Insights AIT News Desk Jul 26, 2021 CloudBlue announced the latest version of its Go-To-Market (GTM) Fast-Track program to accelerate the time-to-market by up to 50% for global solution…