Healthcare Management Call Center Industry Faces Concentration Crisis: IRIS Clarity Survey Reveals 89% of Agents Believe… AIT News Desk Jul 22, 2022 85% say noise results in agents and customers wasting time repeating themselves 69% feel noise has a negative effect on their mental…
Education and Research Harness Deepens Investment in Education and Training With Expansion of Harness University AIT News Desk Jul 22, 2022 Harness, the Modern Software Delivery Platform, launched an expansion of Harness University; its training and certification hub, with more than 60…
Technology SK Telecom Goes Live With Bare-Metal Cloud-Native 5G Core With Ericsson AIT News Desk Jul 21, 2022 SKT and Ericsson have successfully gone live with bare-metal cloud-native 5G network, using Ericsson 5G Core and Cloud Native Infrastructure (CNIS).…
SaaS CyberRes Receives ISO Certification for Entire SaaS Portfolio AIT News Desk Jul 21, 2022 CyberRes, a Micro Focus line of business, announced that its cyber resilience products offered via software-as-a-service (SaaS) have all achieved…
Financial Services Former Mastercard SVP Patrick Reynolds Joins BlueConic as CMO AIT News Desk Jul 21, 2022 Multi-award winning, pure-play customer data platform (CDP) BlueConic announced that Patrick Reynolds has joined the company as its first-ever Chief…
Automation Gluware Adds New Sales and Marketing Leader as Company Accelerates Enterprise Network… AIT News Desk Jul 20, 2022 Gluware, the leader in intelligent network automation, announced the hiring of Terry Healey as Vice President of Sales Acceleration Marketing. This…
Cloud TetraScience Launches Revolutionary Scientific Data Cloud, Unlocking Innovation and Value Throughout… AIT News Desk Jul 20, 2022 In response to overwhelming customer demand, TetraScience announced the evolution of its industry leading data cloud to include manufacturing and…
Analytics Wejo Files Form 4 Finalizing Previously Disclosed Equity Grant to CEO AIT News Desk Jul 20, 2022 Wejo Group Limited filed a Form 4 with the Securities and Exchange Commission (the "SEC") to disclose the finalization of a grant to its CEO and…
Sales and Customer Support CommerceIQ Launches Global Retail Ecommerce Management Platform AIT News Desk Jul 19, 2022 Ecommerce platform enables consumer brands to grow market share profitably in today’s inflationary and supply-constrained environment through…
Security Cassava Technologies Announces $50 Million Strategic Investment from C5 Capital AIT News Desk Jul 19, 2022 Cassava Technologies (Cassava), Africa’s first integrated tech company of continental scale, announced that it has secured a US$50 million investment…