Technology Groupon Acquires Presence AI to Enhance Booking Experience AIT News Desk Aug 9, 2019 AI-Powered Messaging Tool Enables Merchants to Drive Bookings, Engage with Customers, Cut Calls and Save Time Groupon announced it has acquired…
News Exceed.ai Named Conversational AI “Hot Vendor” by Aragon Research AIT News Desk Jul 31, 2019 Vendors Selected for the "Hot Vendor" Report Are Noteworthy, Visionary, and Innovative Exceed.ai, the AI-powered conversational assistant for…
Mobile The Nokia 2.2 Offers the Latest Advances in AI and Android at an Accessible Price, Now Shipping in… AIT News Desk Jul 18, 2019 Sophisticated AI-Powered Low Light Imaging, Face Unlock, and Google Assistant at the Push of a Button, All Combined with the Promise of the Latest…
Hot Startups Former J.D. Power and Affinitiv Leaders Join CarLabs.ai AIT News Desk Jul 10, 2019 CarLabs.ai, the auto industry's first AI-powered customer engagement platform for automating chat on messaging and voice channels, adds former J.D.…
Natural Language Arria NLG to Showcase Transformative Power and Versatility of Conversational AI and Natural Language… AIT News Desk Jul 3, 2019 Global Leader to Demonstrate How Advanced Analytics Using Narratives in Natural Language Can Automate and Enhance Data Consumption, Amplify the Value…
Chatbots & Intelligent Assistants Ivy.ai and Los Angeles Pierce College Collaborate to Introduce Next-Gen Outreach and Student… Viraj T Jun 17, 2019 Ivy.ai, a higher education chatbot provider will build AI-powered chatbots for various offices and for outreach and recruitment. The partnership will…
Analytics AI with Heart: Pega Launches First Customer Empathy Controls for Business AIT News Desk Jun 5, 2019 Customer Empathy Advisor Helps Businesses Tune AI to Forge More Mutually-Beneficial Relationships Pegasystems Inc., the software company empowering…
Chatbots & Intelligent Assistants “Bring Your Own Bot”: Sparkcentral’s AI Virtual Agent Framework for Chatbots Blends the Best of Both… AIT News Desk May 15, 2019 Agent Productivity Enhanced in the Digital Contact Center Through Ability to Seamlessly Blend Live and Virtual Contact Center Agents Sparkcentral…
News Google Duplex’s Other Half Revealed as an AI Phone Operator Viraj T May 3, 2019 Google, in May 2018, had announced Duplex, a service for customers to automatically dial and book restaurant appointments. Sometime, this year the…
Machine Learning Regions Bank Taps IBM’s AI to Power Next Generation Customer Service AIT News Desk Apr 26, 2019 Watson Has Helped Regions Answer over 1.5 Million Customer Calls and 1.4 Million Banker Questions IBM announced that Regions Bank has selected the…