Cloud Coupa Taps Technology Veteran Stuart O’Neill for Key Appointment in APAC AIT News Desk Oct 27, 2020 O'Neill joins the company to lead regional go-to-market strategies and sales operations Coupa Software announced that twenty-year technology veteran…
Cloud Rethink Digital Transformation With OpenText Cloud Edition 20.4 AIT News Desk Oct 26, 2020 OpenText launches new SaaS applications, new cloud resources for developers, and major enhancements across the OpenText portfolio OpenText,…
Voice New Voice Gateway from Cognigy Advances Customer Service Experiences to New Levels AIT News Desk Oct 26, 2020 Voice-based Conversational AI champions CX challenges; enables greater customer and employee satisfaction through automation, improving accuracy,…
Voice Broadvoice Strengthens Channel Team AIT News Desk Oct 26, 2020 Broadvoice, an award-winning provider of hosted voice, unified communications (UC), and SIP trunking services for businesses, is reinforcing its …
Voice Dubber Unveils Unified Call Recording and Voice AI Solution for Microsoft Teams AIT News Desk Oct 21, 2020 Dubber Corporation Limited (Dubber), announced the global launch of Dubber Unified Recording on Microsoft Teams, supported by a new and tailored…
5G Technology Juniper Networks Announces Intent to Acquire 128 Technology – Accelerating the Industry… AIT News Desk Oct 20, 2020 Combined AI-Driven Enterprise Portfolio Will Optimize User Experiences from Client-to-Cloud with Proactive AIOps, Insights and Unique Self-Driving…
Mobile Vodafone and NEC Start Trialing Open RAN Technology AIT News Desk Oct 20, 2020 Vodafone and NEC Europe Ltd., a wholly-owned subsidiary of NEC Corporation, in partnership with Altiostar, have jointly announced the first successful…
SaaS CBTS Partners with Five9 to Launch Comprehensive Intelligent Cloud Contact Center Solution AIT News Desk Oct 20, 2020 CBTS unites expertise in delivering hosted unified communications, large network solutions, and advanced API integrations with the Five9 Intelligent…
Automation Uniphore Adds RPA Technology to Its Arsenal to Accelerate Innovation in Contact Centers Around the… AIT News Desk Oct 20, 2020 Uniphore integrating RPA + AI capabilities to drive front office automation for better customer experiences by reducing call handling times and…
Natural Language Clarabridge Announces Integration with Microsoft Dynamics 365 Customer Voice and Dynamics 365 AIT News Desk Oct 15, 2020 Clarabridge’s omnichannel, AI-powered text analytics, integrated with Microsoft Dynamics 365 Customer Voice and Dynamics 365, enhances the customer…