Sales and Customer Support Gartner Says Customer Service and Support Technology Investments Must Be Scrutinized for Their… AIT News Desk Sep 9, 2020 Customer Engagement Hubs, Customer Service Analytics, Voice of the Customer, Chatbots and Virtual Customer Assistants are Gaining Significant…
SaaS Algolia to Bring New Headless Commerce Search and Discovery Capabilities to Customers with… AIT News Desk Sep 2, 2020 Collaboration Powers Rich, Engaging Omnichannel and Digital Experiences Algolia, the leading Search and Discovery solution, announced its integration…
Financial Services Santa Clara County Selects CSS Impact Financial Debt Collections & AI Digital Consumer… AIT News Desk Sep 1, 2020 The County of Santa Clara, known as "Silicon Valley," the birthplace of the high technology revolution, selects CSS IMPACT Financial Debt Collections…
Life Sciences Ellipsis Health Announces Rising Higher, New Voice-Based App, to Help Healthcare Providers Identify… AIT News Desk Aug 31, 2020 Ellipsis Health, pioneer of the first commercial-grade voice-based vital signs to quantify and manage depression and anxiety symptoms at scale, has…
Video AirDroid Business Introduces Dynamic Mode: Remote Control With Real-Time Voice Calls and Adaptive… AIT News Desk Aug 31, 2020 MDM Solution Enables Two-Way Communication and Smooth Video Quality to Remotely Access and Troubleshoot Devices Sand Studio, a mobile device…
Cloud HPE Donates Technology To Enable Remote Learning for Disadvantaged Youth During Pandemic AIT News Desk Aug 27, 2020 Donation of 300 laptops to Boys Hope Girls Hope helps the organization bridge the digital divide and maintain its investment in youth rather than…
HR Technology DVSAnalytics Delivers Enhanced Cloud Integrations for Contact Centers AIT News Desk Aug 26, 2020 DVS Spotlights Interaction Analytics for UCaaS and CCaaS at Customer Contact Week DVSAnalytics, a leading provider of workforce optimization…
Security Avast Business Announces New Partnership With BCN Telecom to Offer Cloud-Based Secure Internet… AIT News Desk Aug 26, 2020 US solutions provider expands its cybersecurity portfolio with Avast's next-generation managed firewall services Avast, a leader in digital…
SaaS NWN Accelerates Public Sector Cloud Momentum With New National Focus, State of Florida Contract Win AIT News Desk Aug 25, 2020 Solution-as-a-Service Leader Appoints Terry Joslin EVP, Public Sector Strategy NWN, a leading provider of technology-enabled services, announced a…
Cloud 3CLogic Partners With Avant Communications to Expand Its Cloud Call Center Solution to More Partners… AIT News Desk Aug 25, 2020 3CLogic, a leading provider of cloud contact center software, announced its latest partnership with AVANT Communications, a platform for IT…