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SPOTIO and Rillavoice Partner to Create Unprecedented Transparency for Field Sales Teams

This collaboration between the two market leaders brings industry-first capabilities to address ongoing challenges in creating effective coaching and training programs for outside sales teams at scale. For field sales, face-to-face coaching is extremely important for developing high-performing teams. Still, training and ride-alongs are incredibly manual, time-consuming, and not scalable for large and distributed workforces.

“Getting consistent and effective coaching for a completely mobile workforce has always been a real challenge for outside sales organizations,” shared Trey Gibson, SPOTIO’s Founder and CEO. “At SPOTIO, we can use our data to provide insights about activity levels, result details, and other metrics that leaders can use in their coaching. But, understanding what messaging works and doesn’t work during face-to-face conversations with prospects still requires managers to be in the room, which is why working with Rillavoice is so complementary to what we do.”

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Rillavoice was purpose-built to solve this challenge by making it possible for managers to record, review, and respond with feedback remotely in far less time than traditional methods. But even this advancement still required some human interaction to start and stop recording, which could lead to missed or inaccurate recordings. SPOTIO and Rillavoice spent months planning and implementing an integrated solution that addresses this problem head-on. With this new combined solution, the companies claim they can provide a more seamless user experience while enhancing the overall value for customers when the systems are used in conjunction with one another.

“SPOTIO is the leading software for outside sales teams to keep track of their sales activity, and Rillavoice is the leading software for outside sales teams to keep track of their sales conversations. Merging the two just made sense,” said Rillavoice CEO Sebastian Jimenez. “Using SPOTIO’s data, Rillavoice is now able to start and stop recordings automatically which allows outside sales reps to just go about their day as usual while the AI assistant sales manager works in the background to help them when they need it the most. It’s crazy powerful.”

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[To share your insights with us, please write to sghosh@martechseries.com]

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