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Chatbots & Intelligent Assistants
Chatbots & Intelligent Assistants
Ingenico Launches IBM Watson-Enabled Chatbot to Enhance Customer Experience
Payment Leader Enhances Messaging Bot Solution with AI Services from IBM
Ingenico Group, the global leader in seamless payment, launched its…
Swiggy’s Chatbot, Powered By Layer’s Conversation Platform, Sees High Customer Adoption
Swiggy Moves from Call Support to Layer-Powered Messaging, Driving Cost Savings and Boosting Agent Efficiency
Driven by a passion for providing…
New Report Urges Brands to Find Their Voice
BrandContent publishes new report into Voice Search
BrandContent, award-winning content marketing agency for next generation brands, has published…
UNIFY Launches Chatbot for Customer Service Solution
Cloud-based chat software solution helps businesses reduce cost of contact centers while increasing customer satisfaction
UNIFY – a…
FrontdeskAI Says SMALL BUSINESSES BEWARE: AI Assistant or Chatbot?
5 Simple Questions Will Provide the Answer
Chatbots versus AI (Artificial Intelligence) Assistants is there a difference? As AI Assistants and…
Bigtincan Delivers on Unified Sales Learning, Coaching and Onboarding Platform with Fall Release
The sales enablement provider adds video coaching, chatbot support and enriched adaptive intelligence capabilities to the Bigtincan Hub…
New in El Al Airlines: Customer Service Also on WhatsApp
After Enabling Messages via SMS and Facebook, El Al Is Launching a Customer Service Response on Whatsapp. Chief Digital & Information Officer,…
Bold360 by LogMein Named Best New Product Feature of the Year by 2018 Best in Biz Awards
Logmein Recognized for Empowering Companies to Deliver Smarter, More Personalized Customer Experiences
LogMeIn announced that its flagship…
DOCOMO AI Agent API now available on MT8516 Voice Assistant Devices Powered by MediaTek
MediaTek completes integration of DOCOMO's AI Agent system on the MT8516
MediaTek announced it has completed the integration of…
Dialpad Launches Dialpad Support for Call Centers
New Product Features Real-Time AI Tools to Help Call Center Teams Have Smarter Customer Conversations
Dialpad, the only AI-driven, cloud-native…