Automation Aisera Ticket AI Helps Organizations Navigate the Great Resignation And Ongoing Service Challenges AIT News Desk Dec 25, 2021 With the Great Resignation impacting both internal and external services, Aisera, the world's first AI Service Management (AISM) platform, has…
Martech Audax Private Equity Announces Strategic Investment In Integrate AIT News Desk Dec 23, 2021 Audax Private Equity announced it has completed a strategic growth investment in Integrate.com, Inc., a leader in B2B Precision Demand Marketing, an…
Customer Experience CallMiner Named Automation Solution Of The Year At CCW Excellence Awards AIT News Desk Dec 23, 2021 The CallMiner Conversation Analytics Platform recognized among industry-leading solutions driving contact center and customer experience excellence…
Life Sciences Viseven joins Veeva’s new Digital Factory Accelerator Program (DFAP) AIT News Desk Dec 23, 2021 Viseven Group announced that it has joined Veeva Systems new Digital Factory Accelerator Program (DFAP). The program helps content partners work…
Cloud LiveVox Expands Sales Reach And Elevates Partner Engagement With PlanetOne Relationship AIT News Desk Dec 23, 2021 PlanetOne adds LiveVox to its Growing Provider Portfolio—Bringing an industry leading, performance-driven, blended omnichannel contact center solution…
Healthcare Management Waystar Ranked #1 Vendor For Revenue Cycle Management Software In Two Key Categories For Large… AIT News Desk Dec 21, 2021 Waystar's technology ranked top in user satisfaction and client experience in industry survey Waystar, a leading provider of healthcare payments…
Security PCI Pal Provides Secure, Compliant Payments For Talkdesk Global Customers AIT News Desk Dec 21, 2021 Joint Talkdesk, PCI Pal customer relationships expand to include Air Business, Metabolic Living, Resideo, Scotts, Tucows, and Weekendesk PCI Pal, the…
Automation UK Companies Turning To Intelligent Automation To Solve Business Challenges From Pandemic, Brexit AIT News Desk Dec 20, 2021 ISG Provider Lens report says adoption of automation for customer interactions, document processing and other processes bucking national trend of…
Mobile SaskTel Launches All-Digital Service Called Lüm Mobile Using Alepo’s Zero-Touch Network Solution In… AIT News Desk Dec 20, 2021 The service is 100% self-serve, enabling all customer interactions through Lüm Mobile’s website or mobile app Customers can fully manage their…
SaaS Dialpad Raises $170 Million And Increases Valuation To $2.2 Billion As It Leads New Era Of… AIT News Desk Dec 17, 2021 Growth capital financing to support innovations in AI, accessibility, and customer experience Dialpad Inc., the industry leader in AI-powered cloud…