Customer Experience

Aceyus and Zoom announce a new partnership that delivers robust reporting and analytics solutions to Zoom's growing enterprise contact center customer…

The Customer Data Platform Institute has expanded its RealCDP certification program, adding new information to its thorough examination of Customer…

Quantre Solutions, a leading customer communications management consulting and solutions design firm, unveiled CxStrategizer, the ultimate tool that…

Optoro’s all-in-one platform supercharges the customer experience, enables instant exchanges, and accelerates processing Leading returns platform …

 SuccessKPI,a leading, cloud-native, contact center customer experience insight and action platform provider, announced integration with Zoom Video…

Givex Corp.  announced the completion of its integration with Chatter by Stingray, a leading provider of customer feedback solutions for the…

NewRocket, an Elite ServiceNow partner, announced that it has partnered with Provus, an automated services quoting solutions provider, to use its…

Ushur, the leader in secure and AI-powered Customer Experience Automation (CXA), announces a strategic partnership with Virtusa to expand the…

Talkdesk, Inc., a global cloud contact center leader for customer-obsessed companies, released a new Talkdesk Research report, “The promise (and…

Strategic acquisition expands Cyara’s solutions for AI and cloud contact center migration assurance Cyara, the creator and leader of the…