Customer Experience

Treasure Data, an award-winning enterprise customer data platform (CDP), introduced a new strategic vision and product positioning, reflecting the…

Reputation, the global leader in reputation experience management (RXM), announced a number of updates to its social customer experience product…

Rezolve, a leader in mobile commerce and engagement, announced the appointment of Sauvik Banerjjee as the Company’s global Chief Executive Officer of…

Notarize’s customers can now benefit from initiating and managing digital document notarization without leaving Salesforce Notarize announced it has…

TCN's second annual "Consumer Insights about Customer Service" survey provides new insights and changes over the past year in Americans'…

CleverTap, a leading global B2B SaaS platform for customer engagement and retention announced it has signed definitive agreements to raise US$105…

New AI Optimization Suite, alongside other products and capabilities will be unveiled at Iterable’s signature conference, Activate Summit North…

Invoca, the cloud leader in AI-powered conversation intelligence, announced a new integration with Five9, an industry-leading provider of cloud…

OneView Commerce announced it successfully delivered a series of key digital initiatives leveraging OneView's Unified Commerce Platform for Kroger.…

WalkMe Ltd., a leading provider of digital adoption solutions, announced the appointment of Adriel Sanchez as Chief Marketing Officer (CMO), reporting…