Automation Harness Cloud Cost Management Features Save Customers 75% AIT News Desk Aug 3, 2021 New artificial intelligence and automation capabilities add layers of intelligence Harness, the leading platform for software delivery, announced…
Security Ivanti Acquires RiskSense to Revolutionize the Patch Management Market and Help Customers… AIT News Desk Aug 2, 2021 RiskSense adds robust risk-based vulnerability prioritization and remediation capabilities to Ivanti Neurons for Patch Intelligence…
IT and DevOps Ooma to Offer UJET Contact Center Solutions, Bringing Together Unified Communications and Customer… AIT News Desk Jul 28, 2021 Ooma, Inc., a smart communications platform for businesses and consumers, announced it is now offering the UJET contact center solution to Ooma…
IT and DevOps OpenText Launches Advisory Services to Maximize Customer Value from Information Management… AIT News Desk Jul 28, 2021 OpenText, announced the launch of OpenText Advisory Services, a new strategic professional services offering to support organizations in achieving…
Mobility Spireon Creates Industry First Managed Services Offering to Drive Trailer Management ROI for… AIT News Desk Jul 27, 2021 Dedicated Operations Analyst Increases Trailer Management ROI by 200% Spireon, the Vehicle Intelligence Company, now offers a Managed Services…
Analytics “Aureus Tech Systems and Swiss Re Transform Conventional CRM Into a 360° Next Gen Customer… AIT News Desk Jul 20, 2021 Microsoft releases the case study "Swiss Re Corporate Solutions Transforms its CRM into a 360-degree, Next-gen CEM Solution with Aureus." In the…
IT and DevOps Confirmit Named As A Strong Performer In Customer Feedback Management Report By Independent Research… AIT News Desk Jul 12, 2021 Confirmit has been named as a Strong Performer in The Forrester Wave Customer Feedback Management Platforms, Q2 2021 evaluation. Recommended AI…
Martech Thought Industries Appoints David Downing Chief Marketing Officer to Accelerate Growth of Customer… AIT News Desk Jul 8, 2021 Thought Industries, the world's #1 platform for customer learning management (CLM), announced that David Downing has joined as Chief Marketing Officer…
Apps Samsara Announces New App Marketplace Integrations To Streamline Dispatch And Document Management… AIT News Desk Jul 7, 2021 Samsara, the pioneer of the Connected Operations Cloud, announced 11 new integrations available on the Samsara App Marketplace as part of its…
Analytics Sandsiv Wins Frost & Sullivan’s Award for Leadership in the European VoC Industry for… AIT News Desk Jun 24, 2021 Based on its recent analysis of the European voice of the customer (VoC) solution market, Frost & Sullivan recognizes SANDSIV with the 2021…