Cloud Thycotic Recognized as a 2021 Gartner Peer Insights Customers Choice for Privileged Access… AIT News Desk Jan 5, 2022 ThycoticCentrify, a leading provider of cloud identity security solutions formed by the merger of privileged access management (PAM) leaders Thycotic…
Customer Experience Serviceaide Brings AI-Powered Productivity and Product Innovation to Its New Customers and Service… AIT News Desk Dec 16, 2021 Serviceaide, Inc., a global provider of intelligent IT and enterprise service management solutions, demonstrated its capacity to multiply value for…
Customer Experience Club Champion Tees Up Customer Experience Management Program With SMG AIT News Desk Dec 15, 2021 Service Management Group (SMG), a global customer, patient, employee and brand experience management partner to more than 500 brands, has announced a…
Customer Experience TravelPerk Delivers Excellent Customer Service with Playvox Workforce Engagement Management AIT News Desk Dec 8, 2021 Playvox, the leading CRM-connected omnichannel contact center provider of workforce engagement management solutions, announced that TravelPerk, the…
Security XM Cyber Teams with AWS To Bring Attack Path Management Capabilities To Customers Using The New,… AIT News Desk Dec 1, 2021 XM Cyber helps enhance customer security on AWS with continuous and automated mitigation of hybrid cyber risk XM Cyber, a leading hybrid cloud…
Martech Leading Japanese BPO Adopts NICE Enlighten AI For Smart Quality Management And Improved Customer… AIT News Desk Nov 26, 2021 NICE Enlighten enables efficient targeted behavioral coaching for CSAT improvement and massive productivity gains NICE announced that NTT Marketing…
Customer Experience Aternity Unifies Customer And Employee Digital Experience Management With New User Journey… AIT News Desk Oct 29, 2021 Aternity enables global enterprises to proactively manage the full digital journey and analyze its impact on business outcomes and the customer…
Cloud WekaIO Bolsters Management Team Amid Customer and Partner Growth AIT News Desk Oct 21, 2021 Accelerating business expansion enables Weka to add strategic executives WekaIO, the leading data platform for next-gen cloud and AI…
Video Doxim Launches Integrated Video Solution for the Doxim Customer Communications Management Platform AIT News Desk Sep 30, 2021 Doxim Will Create and Deliver 1:1 Personalized Video Communications through Its Omnichannel CCM Platform Doxim, the leading customer communications…
Customer Experience RavenCSI Announces New Intelligent Features To Its Customer Experience (CX) And Employee… AIT News Desk Sep 27, 2021 RavenCSI, announced it is releasing new functionalities for its real-time customer experience and staff survey & research management system. The…