Operationalizing Machine Learning at Enterprise Scale Sachin Andhare Nov 19, 2019 Artificial Intelligence (AI) and Machine Learning (ML) have become a top strategic priority for businesses across industries. According to a McKinsey…
News NICE InContact Expands DEVone Partner Network with Australia-Based Lake Corporation AIT News Desk Nov 18, 2019 By Enhancing Its Footprint Within the APAC Region, Nice Incontact Continues Serving Global Customers with Exceptional Experiences NICE inContact …
Technology Cray and Fujitsu Partner to Power Exascale Era Supercomputing AIT News Desk Nov 13, 2019 Companies to bring first high-bandwidth memory Arm processor to market Global supercomputer leader Cray, a Hewlett Packard Enterprise…
News WFMSG Partners with MNET Further Advancing Delivery of Cohesive Contact Center Solutions and… AIT News Desk Nov 12, 2019 Consultant and Services Firm MNET Will Resell Innovative Community WFM Software as an Integral Component for Contact Center Operational Success…
Automation Micro Focus Celebrates 133 Percent Growth of Service Management Automation X (SMAX) Customers over… AIT News Desk Nov 11, 2019 SMAX as a Service (SaaS) Coming this Month to Expand Deployment Options Micro Focus announced that the Service Management Automation X (SMAX)…
Technology Five9 Introduces App Marketplace, as Partner Ecosystem More Than Doubles in 2019 AIT News Desk Nov 11, 2019 Five9, Inc. , the leading provider of the intelligent cloud contact center, announced the availability of the Five9 App Marketplace. Since last year,…
Analytics Plyzer Technologies Inc. Signs Damm S.A. as a New SAAS Customer for its Business Analytics Platform,… AIT News Desk Nov 11, 2019 Plyzer Technologies, Inc is pleased to announce that it has signed a new customer for its Plyzer Intelligence platform: Damm S.A., founded in 1876.…
IoT NICE Integrations With Microsoft Teams to Be Showcased at Microsoft Ignite AIT News Desk Nov 8, 2019 Financial Institutions and Contact Centers That Rely on Microsoft Teams Will Be Able to Improve Compliance Through Advanced Interactions Capture…
News UJET Announces New SMS Adapter Solution for Enterprise-Level Contact Centers AIT News Desk Nov 8, 2019 UJET, Inc., a leading provider of customer support communications and solutions, announced the general availability of its new SMS Adapter solution.…
News UJET Announces New SMS Adapter Solution for Enterprise-Level Contact Centers AIT News Desk Nov 6, 2019 Allows for Rapid Deployment of Smartphone Capabilities Without Replacing an Entire Call Center Stack UJET, Inc., a leading provider of customer…