Guest Authors How AI-Powered Automatic Speech Recognition Can Transform the Value of Call Center Data Ian Firth Mar 10, 2020 Despite the meteoric rise of Omni-digital customer engagement, Voice interactions are still the primary method for engaging with customers. The 2018…
Computing Cyara Automated CX Assurance Platform Recognized with Cloud Computing Excellence Award AIT News Desk Mar 10, 2020 Cyara’s cloud-based approach enables enterprises to automate the testing and accelerate the development of innovative customer journeys that delight…
Analytics ServiceNow Named a Leader in Governance, Risk and Compliance by Independent Research Firm AIT News Desk Mar 10, 2020 ServiceNow scored highest in the strategy category and end-user experience criterion, recognized for driving user adoption and engagement and helping…
Machine Learning ACI Worldwide Launches Advanced ML Capability to Dramatically Reduce Payment Fraud for Banks and… AIT News Desk Mar 10, 2020 Patented Incremental Learning Technology Will Deliver Machine Learning Models That Can Adapt Quickly to Changing Fraud Patterns ACI Worldwide, a…
IT and DevOps Leading Healthcare Organizations Choose VMware to Deliver a Digital Foundation for Real-Time,… AIT News Desk Mar 9, 2020 VMware Healthcare Solutions Transform the Cost, Quality, and Delivery of Patient Care From the Data Center to the Point of Care VMware, Inc., a…
Mobile Deutsche Telekom Launches NetMotion-Powered “Mobile Optimization Pro” Across Europe AIT News Desk Mar 9, 2020 NetMotion Brings Deutsche Telekom’s Mobile-First Customers an Always On, Always Encrypted and Optimized Mobile Environment That Improves Usability and…
Machine Learning Zenoss Recognized as 1 of the 20 Coolest Cloud Management and Migration Companies AIT News Desk Mar 6, 2020 CRN Names Zenoss in 2020 Cloud 100 List Zenoss Inc., the leader in intelligent application and service monitoring, announced it was recognized as…
5G Technology Absen Launches New DOOH Led Series at ISE AIT News Desk Mar 4, 2020 Leading global LED display manufacturer Absen has unveiled new AW Series for the Digital Out-Of-Home (DooH) advertising market. The AW Series is…
5G Technology Napatech Selected by TOYO to Improve the Quality of 5G Mobile Networks AIT News Desk Mar 4, 2020 TOYO Extends Global Leadership in Network Monitoring With First 200 Gbps Portable Monitoring Solution for Telco Networks Napatech, the leading…
Security Intel Highlights Latest Security Investments at RSA 2020 AIT News Desk Mar 2, 2020 Announces Compute Lifecycle Assurance Momentum, Previews New Security Capabilities At the Intel Security Day event during RSA Conference 2020,…