Technology PoorExperiences Lead 80 Percent of APAC Customers to Take Their Business Elsewhere Business Wire Jan 25, 2024 Data highlights ways AI brings 24/7 immediacy, with automation and personalisation, for continuous engagement across diverse communications channels…
Technology Front Acquires Windsor.io, Accelerating a New Era for AI-powered Customer Service PRNewswire Jan 25, 2024 The acquisition will accelerate Front’s AI roadmap to enable customer support teams to improve their speed and quality of service Front, a…
Technology EY and ServiceNow Enhance Partnership for Innovative Solutions in Generative AI Compliance,… Business Wire Jan 25, 2024 The new offering will address critical business needs and offer solutions to help improve GenAI governance within organizations The EY organization…
Technology Box Acquires Crooze to Transform Enterprise Content Management with AI Applications Business Wire Jan 25, 2024 Box, Inc., the leading Content Cloud, announced that it has acquired Crooze, a leading provider of no-code enterprise content management applications…
Technology Reaktr.ai: AI-Powered Cybersecurity & Data Management Launch by Exela and XBP Europe GlobeNewswire Jan 24, 2024 Exela Technologies, Inc. announce the launch of a new Global Business Unit, Reaktr.ai. This step follows the successful expansion of FAO services…
Technology AppOmni and KPMG in Canada Team Up to Strengthen Joint Customers’ SaaS Security Posture Business Wire Jan 23, 2024 AppOmni and KPMG in Canada announced their strategic collaboration to offer managed SaaS security services to their joint clients. This relationship…
Technology Newgen Software Releases its Cloud Content Management Accelerator on Guidewire Marketplace PR Newswire Jan 22, 2024 Newgen announced the availability of Newgen's cutting-edge, Guidewire Cloud-validated accelerators on the Guidewire Marketplace. This exciting…
Technology UiPath Appoints Pradeep Kumar as SVP of Services and Customer Success Business Wire Jan 22, 2024 Veteran technology executive joins UiPath to drive customer experience and support and enable AI-powered digital transformation in the enterprise…
Technology Genesys to Acquire Radarr Technologies, Unifying the Customer Experience Like Never Before Business Wire Jan 22, 2024 Genesys, a global cloud leader in AI-powered experience orchestration, announced it has entered into an agreement to acquire Radarr Technologies, a…
Technology Contrivian’s North Star: A Game-Changer in Global Network Services Customer Experience PRNewswire Jan 22, 2024 The powerful combination of Connectbase and CloudSmartz technology provides unmatched automation and intelligence, enabling Contrivian to optimize its…