Cloud Nasuni Announces Support for AWS for Games AIT News Desk Mar 30, 2022 Nasuni Corporation, a leading provider of file data services, announced support for the AWS for Games initiative from Amazon Web Services (AWS) with …
Healthcare Management eHealth Technologies Achieves HITRUST Risk-based, 2-year Certification to Further Mitigate Risk in… AIT News Desk Mar 29, 2022 HITRUST Risk-based, 2-year Certification validates eHealth Technologies is committed to meeting key regulations and protecting sensitive information…
Cloud Morgan & Morgan Deploys 3CLogic Hybrid Cloud to Streamline IT Service Desk AIT News Desk Mar 24, 2022 “America’s Largest Injury Law Firm” integrates cloud call center solution with ServiceNow IT Service Management and existing on-premise legacy…
SaaS Balto Leads the Contact Center Market in Real-Time Guidance with 150+ Customers AIT News Desk Mar 18, 2022 Balto, the #1 real-time guidance platform for contact centers, has passed the 150 customer mark and continues to grow at over 100% year-over-year.…
Automation NICE Inform Elite Helps San Diego Police Department Improve 911 Call Handling and Automate Evidence… AIT News Desk Mar 17, 2022 The San Diego communications center is perfecting its 911 service, optimizing dispatch resources and eliminating evidence request overtime and…
IT and DevOps New Cloud Native Developer Bootcamp Provides a Clear Path to Cloud Native Careers AIT News Desk Mar 15, 2022 New online bootcamp from The Linux Foundation and Cloud Native Computing Foundation covers key cloud native development practices, increasing pool of…
Customer Experience Dixa Leverages $43 Million Double Acquisition of CX Intelligence and Automation Pioneers, Miuros and… AIT News Desk Mar 11, 2022 The acquisitions support Dixa’s long term vision to help brands deliver value-driven experiences for customers and service agents The…
Cloud Exo Announces Mobile-First, Secure Cloud-Based Point-of-Care Ultrasound Workflow Solution AIT News Desk Mar 10, 2022 The device-agnostic software seamlessly integrates with hospital IT for streamlined documentation, billing and QA management all in one platform Exo …
Natural Language Balto Gives Users Access to Powerful Real-Time Guidance Platform, Announces Availability in… AIT News Desk Mar 10, 2022 Balto, the #1 real-time guidance platform, announced that its AI-powered, enterprise conversation excellence solutions are now available in the …
HR Technology Playvox Steps up Customer Service Efficiency for SoFi AIT News Desk Mar 9, 2022 Playvox, the leading provider of workforce engagement management solutions for the digital-first and CRM-centric contact center, announced that SoFi, …