SaaS Bright Pattern to Unveil Faster, Easier Cloud Customer Service at Customer Contact Week AIT News Desk Jun 14, 2018 Bright Pattern to exhibit and present its Spring 2018 release of faster, easier cloud customer service with voice, digital channels, bots, and agents…
Robots Pegasystems Named a Leader in Cloud-Based Dynamic Case Management by Independent Research Firm AIT Staff Writer Mar 15, 2018 Among The Top-Level Criteria, Pega Received The Highest Scores For Architectural Support For Dynamic Case Management, Supporting Capabilities, And…
Recapping AI Technology Top Applications In Marketing And Sales AIT News Desk Jul 14, 2017 Change or perish; that is exactly what will happen with the businesses that fail to deploy Artificial Intelligence in their operations. What started…
Cloud Selligent Consumer Study Reports Seismic Shift in Consumer Spending Habits With 60% Prioritising… AIT News Desk Sep 22, 2020 Global Index Shows Heightened Consumer Preference for Brand Flexibility and Real-Time Communications on Service Changes and Delays Selligent, the…
Analytics C5i Announces Acquisition of Analytic Edge to Strengthen Integrated Analytics & AI Capabilities PRNewswire Jul 30, 2024 This strategic integration will enhance C5i's value proposition and integrated AI-powered Marketing Analytics solutions as it looks to cross the $120…
Analytics AiThority Interview with Christophe Van de Weyer, CEO of Telesign Rishika Patel Jul 18, 2024 Christophe Van de Weyer, CEO of Telesign, discusses more on AI-driven fraud protection norms and the technologies that help address digital privacy…
Big Data Synerise Strengthens Growth Strategy With New $8.5 Million Investment in Series B+ Round Cision PRWeb Jul 8, 2024 Synerise, a deep-tech company specializing in AI-driven behavioral modeling and big data solutions, has announced a significant $8.5 million…
SaaS Flight Centre Uses Qualtrics AI to Unlock Insights from Unstructured Customer Feedback AIT Staff Writer May 28, 2024 Leading global travel agency Flight Center chose Qualtrics AI to gather actionable customer insights across multiple feedback channels with advanced…
Machine Learning Special Edition: 55 All-time Best Artificial Intelligence Quotes Sudipto Ghosh May 17, 2024 So, it was an action-filled week for AI trend-watchers around the world! The hype is getting real now. While the week buzzed with news related to…
Machine Learning Is the Future of Retail AI in the Hands of CTOs? Steve Akers May 9, 2024 Traditionally, chief technology officers (CTOs) have managed backend operations and infrastructure. However, the rise of cloud computing and consumer…