Machine Learning Ushering a New Revolution in Retail CX: Meet SAP Emarsys AI Product Finder Sudipto Ghosh Apr 24, 2024 Leading omnichannel customer engagement platform, SAP Emarsys, announced a new AI-powered tool for retail customer engagement and experience…
Customer Experience Decoding the “X” Factor in Healthcare Industry: Qualtrics’ Dr. Adrienne Boissy… Sudipto Ghosh Apr 19, 2024 The XM platform is used by healthcare leaders to understand what people are saying about your organization, wherever they are saying it. The …
Machine Learning Transforming Digital Communication with Conversational and Generative AI Tools: AiThority Tech Bytes… Pooja Choudhary Apr 9, 2024 The recent spurt of Conversational and Generative AI tools offers a wide range of applications to users deploying different platforms for Customer…
Machine Learning Qualtrics Launches Three New AI-Powered Suites for CX, EX, and Research Sudipto Ghosh Apr 5, 2024 In the modern customer service realm, it's an established norm that a great employee experience (EX) leads to an excellent customer experience (CX).…
Technology Tapestry Expands Bluecore Partnership to Include Kate Spade GlobeNewswire Mar 8, 2024 Bluecore’s Marketing Platform Drove Meaningful Customer Movement in 2023, Paving the Way for Growth and Retention in 2024 Bluecore, a retail shopper…
AIT Featured Posts Celebrating IWD 2024: Top AiThority.com Interviews Featuring Female Executives AiT Analyst Mar 4, 2024 Celebrate Women's Day with exclusive insights from the top female executives! Honoring their recent achievements, we present our…
Machine Learning PROG Holdings and Infosys Partner for AI-Powered Customer Experiences and Operational Automation PR Newswire Mar 1, 2024 PROG Holdings, the fintech holding company for Progressive Leasing, Vive Financial, Four Technologies, and Build, and Infosys, a global leader in…
Machine Learning How AI Enhances Audio Quality for Exceptional Customer Experience (CX) Matthew Lawlor Feb 28, 2024 The technology landscape, including cloud migration, omnichannel communication, digitization, AI, and voice bots, is reshaping how businesses engage…
Technology RingCX Receives Industry Leadership Recognition, Gains Market Momentum in AI-First Customer Service Business Wire Feb 21, 2024 RingCX has been identified as a Leader in The Aragon Research Globe for Intelligent Contact Center for SMB, 2024 RingCentral, a…
Machine Learning Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates AIT Staff Writer Feb 21, 2024 This is our AI Daily Roundup. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …