Machine Learning NICE Launches ElevateAI “1K Every Day,” Delivering Greater AI Access To Customers of All Sizes Business Wire Jul 27, 2023 Groundbreaking AI initiative grants brands 1,000 interactions per day with ElevateAI’s free AI-powered transcription services and CX AI models…
Technology WYZE Selects parcelLab to Strengthen its Post-Purchase Customer Experience Business Wire Jul 27, 2023 Robust tracking and returns capabilities will decrease overhead costs and build customer loyalty parcelLab, the premier global provider of…
Sales and Customer Support Customer Service vs. Sales: Who Uses AI More? Sudipto Ghosh Jul 27, 2023 If AI doesn't feature in your discussion on corporate strategy in 2023, you could be losing your competitive streak in the market. Of all the…
Technology Shopify Merchants Can Reach New Levels of Customer Engagement and Retention with Bloomreach… Business Wire Jul 26, 2023 Bloomreach, the world’s #1 Commerce Experience Cloud, announced the availability of Bloomreach Engagement in the Shopify App Store, where Shopify…
Technology Deloitte, AT&T and Salesforce to Simplify ESG Data Collection and Sustainability Management PR Newswire Jul 26, 2023 Deloitte announced a new connectivity-based approach to ESG data collection and sustainability management that brings together technology from …
Machine Learning Customer-Focused Leaders Look to AI for a Competitive Advantage Business Wire Jul 25, 2023 Business leaders whose jobs involve customer service are looking to AI for a competitive advantage as cost pressures mount and customer loyalty is…
Technology AppViewX Joins AWS ISV Accelerate Program to Enhance Cloud Security with Simplified Certificate… Business Wire Jul 25, 2023 Companies partner to offer customers an automated certificate lifecycle management as a service solution hosted on AWS AppViewX, a leader in…
Machine Learning Zionex Unveils Dynamic Task Manager (DTM) to Transform Project Management Practices in North America Business Wire Jul 25, 2023 Zionex launches Dynamic Task Manager, an advanced project management solution integrated with Aras Innovator®, streamlining design processes, and…
Machine Learning AiThority Interview with Brad Beumer, Customer Experience and Contact Center Automation Lead, UiPath Sudipto Ghosh Jul 24, 2023 Last month, UiPath expanded its AI offerings with new-age Generative AI capabilities. The UiPath Business Automation Platform hooked onto GPT-4 to…
Technology The Industry’s First Data Masking and Tokenization SaaS Solution Gains Momentum with Adoption… Business Wire Jul 21, 2023 Expands Ecosystem With Support From World-Class Brands Including SAP and Imperva to Deliver Compelling Value to Joint Customers Fortanix, the…