Guest Authors How AI-Powered Automatic Speech Recognition Can Transform the Value of Call Center Data Ian Firth Mar 10, 2020 Despite the meteoric rise of Omni-digital customer engagement, Voice interactions are still the primary method for engaging with customers. The 2018…
Computing Cyara Automated CX Assurance Platform Recognized with Cloud Computing Excellence Award AIT News Desk Mar 10, 2020 Cyara’s cloud-based approach enables enterprises to automate the testing and accelerate the development of innovative customer journeys that delight…
Analytics ServiceNow Named a Leader in Governance, Risk and Compliance by Independent Research Firm AIT News Desk Mar 10, 2020 ServiceNow scored highest in the strategy category and end-user experience criterion, recognized for driving user adoption and engagement and helping…
Machine Learning ACI Worldwide Launches Advanced ML Capability to Dramatically Reduce Payment Fraud for Banks and… AIT News Desk Mar 10, 2020 Patented Incremental Learning Technology Will Deliver Machine Learning Models That Can Adapt Quickly to Changing Fraud Patterns ACI Worldwide, a…
IT and DevOps Leading Healthcare Organizations Choose VMware to Deliver a Digital Foundation for Real-Time,… AIT News Desk Mar 9, 2020 VMware Healthcare Solutions Transform the Cost, Quality, and Delivery of Patient Care From the Data Center to the Point of Care VMware, Inc., a…
Machine Learning Power Analytics Global & Molecula Announce Strategic Partnership AIT News Desk Mar 9, 2020 Enabling Real-Time Decisions Across Distributed Network Infrastructure Environments Power Analytics Global, a next generation technology platform…
Computing Enterprises Look to Multi-Cloud Environments to Counter Technological Disruption AIT News Desk Mar 8, 2020 ISG Provider Lens report finds businesses worldwide interested in the public cloud, but encountering several challenges Enterprises across the globe…
Security Rajant Network Solution For Public Safety Showcased At BAPCO 2020 AIT News Desk Mar 6, 2020 Rajant Corporation, the exclusive provider of Kinetic Mesh wireless networks, will be attending the BAPCO Annual Conference & Exhibition 2020 at…
Machine Learning cnvrg.io Accelerates Enterprise AI Deployment Through Advanced MLOps Solutions Integrated with… AIT News Desk Mar 6, 2020 Company offers NVIDIA GPU performance-optimized NGC containers on premises or on any cloud with MLOps, automation and monitoring capabilities,…
News UJET Wins 2020 Stevie Award for Sales and Customer Service AIT News Desk Mar 4, 2020 New Product Features and Updates Key to UJET Recognition in the Contact Center - New Version Category UJET Inc., a leading provider of customer…