Technology Aurora Mobile’s Subsidiary SendCloud Provides Email Services to the Medlive Platform AIT News Desk Jan 9, 2023 Aurora Mobile Limited, a leading provider of customer engagement and marketing technology services in China, announced that its subsidiary Wuhan…
Technology Infobip Reveals The Five Most Significant Trends In Customer Experience And Omnichannel… AIT News Desk Jan 9, 2023 Global cloud communications platform Infobip reveals its top five trends for customer experience and omnichannel communications for 2023. According to…
Technology Conduent Customer Experience Management Data Analysis: Technology Consumers Remain in Chat Channel AIT News Desk Dec 22, 2022 During the COVID-19 pandemic consumers increasingly turned to digital channels to interact with brands. According to analysis from Conduent…
Technology Lumen Expands Genesys Partnership to Offer Holistic, Cloud-based Solution for Contact Centers AIT News Desk Dec 8, 2022 Contact centers are looking to transition quickly from physical, on-premises solutions to cloud-based and hybrid models. This helps them gain…
Technology Zeta Marketing Platform Sets Record With 67% YoY Usage Growth of Omnichannel Digital Marketing AIT News Desk Dec 1, 2022 At a time when enterprise retail brands and consumers are uncertain about the economy, Zeta’s record-setting activity levels prove how the…
SaaS The Global Marketing Cloud Platform Market Size Is Expected to Reach $18 Billion by 2028, Rising at… AIT News Desk Nov 25, 2022 The Global Marketing Cloud Platform Market size is expected to reach $18 billion by 2028, rising at a market growth of 8.0% CAGR during the forecast…
Machine Learning Infobip to Improve Customer Satisfaction With Dialogflow Integration Through Partnership With Google… AIT News Desk Nov 17, 2022 Infobip, a global cloud communications platform, has integrated with Dialogflow, Google Cloud’s artificial intelligence (AI)-powered chatbot building…
Technology Jetson Launches Amazon Connect into Its Khoros Agent Desktop to Realize Omnichannel Customer Service… AIT News Desk Nov 11, 2022 Khoros, a global leader in digital-first customer engagement software, announced an expanded partnership with Jetson, a leading innovator in…
Technology Enterprise Loyalty Cloud, Antavo, Closes €10 Million Series A giving Rise to next-gen Omnichannel… AIT News Desk Nov 9, 2022 Enterprise Loyalty Cloud platform, Antavo, has successfully closed its Series A round at €10 Million led by Euroventures alongside Lead Ventures,…
Technology Snowflake Scales Data Cloud Ecosystem Through Industry Solutions and Powered by Snowflake Program AIT News Desk Nov 8, 2022 Snowflake, the Data Cloud company, announced at its Snowday , the final San Francisco stop on its Data Cloud World Tour, continued growth across the…