Cloud Medallia Named a Leader in Gartner Magic Quadrant for Voice of the Customer AIT News Desk Dec 4, 2020 Of 15 Vendors, Medallia Experience Cloud Achieved the Highest Score for Completeness of Vision and Is Recognized for Having the Highest Adoption and…
SaaS VoiceFoundry, a TTEC Digital Company, Helps Support the Launch of Professional Services Offerings in… AIT News Desk Dec 4, 2020 - VoiceFoundry, a TTEC Digital Company, is one of the first AWS Consulting Partners to quote and contract end-to-end customer experience as a service…
Analytics Qualtrics Named a Leader in Gartner’s 2020 Magic Quadrant for Voice of the Customer AIT News Desk Dec 3, 2020 Qualtrics Recognized as the Leader in Ability to Execute in Magic Quadrant for Voice of the Customer, and a Leading Vendor in Vision Qualtrics, the…
Cloud Vodafone Business and RingCentral Announce Strategic Partnership to Deliver New Cloud-based… AIT News Desk Dec 2, 2020 Next-generation services will support better collaboration and communication for businesses of all sizes across multiple countries, including the UK,…
Martech Salesforce Introduces Service Cloud Workforce Engagement to Help Contact Centers Thrive in an… AIT News Desk Dec 2, 2020 Service leaders will be able to predict customer demand and organize their workforce to staff the right agents with the right skills at the right time…
Cloud HyperX Releases Cloud Revolver Gaming Headset with 7.1 Surround Sound AIT News Desk Dec 1, 2020 Signature HyperX Comfort with Studio-Grade Sound Stage and Custom-Tuned Virtual 7.1 Audio is Now Available in Revolver Headset Family HyperX, the…
Cloud ASC and Oreico Conquer the Latin American Cloud Recording Market AIT News Desk Nov 27, 2020 Smart Recording is the First Cloud Recording Solution on Azure in Mexico ASC Technologies AG and Oreico Trading Solutions have entered into a…
IoT Technology Companies Complete First-Ever Telephone Call with Authenticated Caller ID and Rich Call… AIT News Desk Nov 23, 2020 Comcast, Everbridge, NetNumber, Numeracle, and Twilio announce key milestone in protecting consumers from fraudulent robocalls and building…
5G Technology DISH Selects Mavenir To Deliver Cloud-Native Voice, Data And Messaging Services Software For… AIT News Desk Nov 23, 2020 Mavenir announced that DISH Network has selected Mavenir's cloud-based carrier messaging solution, which leverages Rich Communication Services (RCS)…
Voice Red Box Offers Cloud-Configurable Voice Recording to Advance AI on Microsoft Azure AIT News Desk Nov 23, 2020 Red Box, a leading platform for voice services, announced an expansion of its collaboration with Microsoft that will lead to the launch of Conversa,…