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Salesforce Announces New AI-powered Tableau Capabilities for Slack

Salesforce’s New Tableau Capabilities Improve the Flow of Work with Slack Integration, AI-powered Features

World’s leading AI-powered CRM software maker Salesforce has announced new Tableau capabilities for Slack enhancements. These enhancements use natural language processing to drive user-centric experiences and improve decision-making using Tableau. The newly enhanced features also improve how employees and associates communicate about their Tableau workflows using Slack.

 

According to Salesforce, the new Tableau features would unlock powerful insights that drive personalized user experiences, automate workflows, and lead to better decision-making with accurate data-driven insights. Currently, a majority of the service organizations either use or are planning to use Artificial Intelligence to improve their business operations. With customer service at the heart of every conversation, it is essential to rely on power-packed features like Salesforce’s Tableau capabilities. These capabilities are tailor-made to help customers make data-driven decisions more quickly and efficiently. With the new release, companies can put their data at the center of every business interaction, use natural language to add business context to dashboards, personalize access based on their security policies, and more.

While companies agree about the advantages of using data, there’s a clear disconnect from how they’re actually using it in practice.
source: Salesforce [While companies agree about the advantages of using data, there’s a clear disconnect from how they’re actually using it in practice.]
Why Tableau?

Salesforce’s Tableau is a leading business intelligence platform, preferred by top-ranking global organizations. 80% of the business leaders attribute their success in decision-making to data analytics and its reporting. Despite knowing the power and value of data intelligence in decision-making, 41% of the business leaders either find it extremely hard to extract insights from the available data, or worse, are totally back-tracked by its inaccessibility in real time scenarios. With Tableau’s newly announced capabilities, business leaders would be able to overcome these challenges, and with AI, they can even empower their managers and analysts make the most out of available data.

Tableau for Slack enhancements would bring data at the core of every business  conversation, turning your analysts into decision-makers in critical operations where little or no managerial supervision is required.

 Users can search for Tableau Views and share analytics with team members or external stakeholders directly in Slack, improving flow of work and making analytics more accessible and collaborative.
source: Salesforce [ Users can search for Tableau Views and share analytics with team members or external stakeholders directly in Slack, improving flow of work and making analytics more accessible and collaborative.]
Here are the key features announced by Salesforce as part of Tableau capabilities.

Data Mapping: Customized and pre-defined dashboards for BI teams to work directly on multiple use cases across industries listed in the Tableau Exchange.

Data Mapping allows users to templatize their workflows and hit the ground running with Accelerator’s ready-to-use dashboards. Salesforce users can reconfigure their dashboards to match any data source without the use of third-party applications, saving time and automating manual data entry.

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Data Stories: 

Business leaders can now break down every part of their Tableau reports using Data Stories, a unique natural language-generated explanation to every data sheet you ever came across. It allows analysts to understand complex data sets and create intuitive fields for faster interactions. This narrative format would help domain experts make critical decisions more confidently.

Accelerators are ready-to-use, customizable dashboards that can be used across multiple industries, departments and enterprise applications to quickly deliver insights and value from data.

User Attribute Functions: Witness the new AI-powered embedded analytics in Tableau Cloud. This capability is purpose-driven for personalization and self-service displays for heavily enriched data sets and insights. Users can now set new policies and compliance procedures to lock certain attributes within Tableau capabilities based on individual role, department, and current location.

At the time of this announcement, Francois Ajenstat, Chief Product Officer at Tableau shared an email statement with AiThority.com news desk. Francois said, “Business leaders understand that data and analytics are critical to their organizations’ success, but many don’t fully understand how to use it to make decisions. There is a huge opportunity for businesses to better integrate data into everything they’re doing. We are committed to continuously delivering capabilities inspired directly by the Tableau Community, and with these new innovations businesses are able to make data-driven decisions that will drive continued growth and efficiency.”

See Salesforce in action here: https://play.vidyard.com/6gyruBboMaN1GpfzuQcFK1

Conclusion

The latest announcement comes within days of Salesforce’s newly introduced Einstein GPT launch. As the race to conquer lost grounds in the Cloud business heats up, we should expect to see more organizations embedding AI in their core offerings. With Tableau, Slack and Salesforce, we have a ready-made benchmark on how big data, business analytics and machine learning capabilities could shape the future of enterprise planning and workplace collaboration.

[To share your insights with us, please write to sghosh@martechseries.com]

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