Technology Givex Corp. Announces Integration with Customer Feedback Provider Chatter by Stingray PRNewswire Mar 28, 2023 Givex Corp. announced the completion of its integration with Chatter by Stingray, a leading provider of customer feedback solutions for the…
Technology PwC and ReversingLabs Form Strategic Alliance to Bring Software Supply Chain Security to Third Party… GlobeNewswire Mar 28, 2023 PwC and ReversingLabs Partner to Operationalize Detection and Mitigation of Software Threats as Key Component of Third Party Risk Assessment Service…
Technology Zoom Contact Center Powers Up with Calabrio’s True-Cloud, Enterprise-Grade Workforce Management… Business Wire Mar 28, 2023 Cloud Contact Center Leaders Collaborate to Empower Agents and Elevate the Customer Experience Calabrio, the workforce performance company,…
Technology LiveVox Partners with CGI to Transform Agent Productivity and Optimize Customer Experience Business Wire Mar 28, 2023 Customized integration between LiveVox’s contact center and CGI’s CACS X default management solution will be on display this month at Consumer…
Technology PowerSchool Introduces International Localization Framework to Support Growing Global Customer Base Business Wire Mar 28, 2023 Framework includes expanded language support like right-to-left and Arabic translation capabilities in PowerSchool SIS and Schoology Learning,…
Technology ibex is Revolutionizing the Utilities Marketplace with a Full Range of Customer Experience Solutions GlobeNewswire Mar 26, 2023 ibex a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced that major utilities…
Machine Learning Front Announces Generative AI Capabilities Using ChatGPT’s API, Invites Customers to Join Early… PR Newswire Mar 25, 2023 Front, a customer communications platform for building stronger customer relationships, announced it will launch generative AI features using…
Machine Learning Affinitiv Unveils Revolutionary Customer Data Platform Unifying the Customer Journey for Dealers and… Business Wire Mar 24, 2023 Affinitiv, the leading provider of data-driven marketing and software solutions to the automotive market, is improving how dealers and OEMs…
Machine Learning Zendesk Announces Strategic Collaboration Agreement With AWS to Unlock Smarter, More Personalized… AIT News Desk Mar 24, 2023 Zendesk, announced a five-year strategic collaboration agreement (SCA) with Amazon Web Services (AWS) to help businesses deliver personalized customer…
Cloud Britive Receives $20.5 Million Series B Funding to Support Surging Customer Growth PRNewswire Mar 24, 2023 Britive, the cloud identity security platform, announced it received $20.5 Million in Series B funding to support surging customer growth and soaring…