The Business Intelligence Group announced that Chorus.ai, the number one conversation intelligence platform for high-growth sales teams, was named as a finalist in its Artificial Intelligence Excellence Awards program. Chorus was recognized ...
Stacy in Full Production in English and Cantonese Kasisto, creators of KAI Banking, the leading Conversational AI platform for the finance industry announced that the KAI-powered assistant Stacy is in full ...
Language I/O announces the release of the only product allowing companies to provide multilingual customer service in Live Agent for Salesforce Lightning. Language I/O® Chat for Live Agent in Salesforce Lightning plugs directly into ...
HSBC Brings the ‘Branch of the Future’ to the Emerald City HSBC Bank USA, N.A., (HSBC), part of HSBC Group, one of the world’s largest banking and financial services organizations, ...
8×8 Cloud-Based Contact Center Solution Together with Google Cloud Contact Center AI Provides Customers New Capabilities for Improved Engagement 8×8, Inc. , a leading communications provider of cloud voice, video, chat ...
Today, Botkeeper announced that it has joined HubSpot as a Connect Beta Integrator. HubSpot, a leading growth platform, works with Connect integrators to help grow their business through listing and marketing and ...
Company Plans to Use Its Technology to Disrupt Traditional Customer Service Models PolyAI, a platform for conversational artificial intelligence, announced $12 million in Series A funding. The investment round was ...
As First Telecom Provider of AI-Powered Texting Service, Sprint Business Now Offers Customers the Ability to Have Their Own Private AI-Powered Messaging Assistant Sprint announced the launch of Sprint Smart Messaging, ...
Cybersmile Assistant Has Been Developed in Partnership with Cosmetics Brand Rimmel to Deliver Targeted Advice International anti-cyberbullying charity The Cybersmile Foundation has announced the launch of Cybersmile Assistant – a ...
Addition of Bot Manager to Suite of Network & Application Security Offerings Helps Customers Reduce Expenses, Increase Revenue, Greater Overall Insights Radware , a leading provider of cyber security and application ...
