SaaS Bright Pattern to Unveil Faster, Easier Cloud Customer Service at Customer Contact Week AIT News Desk Jun 14, 2018 Bright Pattern to exhibit and present its Spring 2018 release of faster, easier cloud customer service with voice, digital channels, bots, and agents…
Blockchain Microsoft Build highlights new opportunity for developers, at the edge and in the cloud AIT News Desk May 9, 2018 Announcing new innovations that help developers build AI and multidevice, multisense experiences, and new $25M AI for Accessibility program…
Analytics Voicebox Accelerates Voice Recognition Innovations with Databricks’ Unified Analytics Platform AIT News Desk Apr 20, 2018 Databricks Simplifies Data Engineering Processes, Shortens Iterative Cycles for Core Technologies Databricks, provider of the leading Unified…
Speech Tethr’s AI-based platform for phone conversations achieves PCI Level 1 certification using… AIT News Desk Apr 19, 2018 Company's communications intelligence platform for enterprise contact centers and financial services organizations is HIPAA-compliant,…
SaaS CX and AI in Harmony: Oracle to Deliver AI-Powered CX via Oracle CX Cloud Suite AIT Staff Writer Apr 10, 2018 There’re plenty of actions at the Oracle Modern CX making the top stories of the week. Today, the actions got thicker with new updates getting…
Speech Plum Voice Announces the Release of VoiceTrends 2.0 Call Analytics and Customer Experience Platform AIT News Desk Mar 14, 2018 VoiceTrends 2.0 Includes More Detailed Customer Journey Visualization, Enhanced Data Metrics, And Improved APIs Plum Voice, a leading…
Speech VoiceBase Powers AVST’s Cloud-Based Voicemail-to-Text Service for CX-E AIT News Desk Mar 6, 2018 VoiceBase, an industry leading provider of AI-powered speech analytics for the cloud announced a partnership with Applied Voice & Speech…
Chatbots & Intelligent Assistants NewVoiceMedia wins 2018 CUSTOMER Magazine Product of the Year Award AIT News Desk Mar 1, 2018 NewVoiceMedia, a leading global provider of cloud contact center and inside sales technology that enables businesses to create exceptional, emotive…
Blockchain Mobile World Congress (MWC) 2018: Jumptuit AI and Blockchain Powered Cross-Platform Digital Voice… AIT News Desk Feb 16, 2018 Jumptuit Natural Language Processing (NLP), Machine Learning, Deep Learning, Blockchain Data Exchange Platform Jumptuit will unveil the…
Speech WP Engine Uses Amazon Web Services to Bring Voice Technology to WordPress Websites AIT News Desk Feb 14, 2018 Amazon Polly Plugin Leverages AWS’s Artificial Intelligence Services to Expand Voice Experiences for Users WP Engine, the leading WordPress…