Mobile Acquia Digital Commerce Unifies Data, Content, Commerce, and Digital Merchandising AIT News Desk Jan 21, 2021 Acquia joins with commercetools and Lucidworks to create industry’s only best-of-breed, open, composable commerce solution At NRF2021, Acquia …
IT and DevOps Infosys Launches Customer Engagement Platform to Empower Agents and Drive Intelligent Operations for… AIT News Desk Jan 20, 2021 Infosys, a global leader in next-generation digital services and consulting, announced the launch of Infosys Cortex, its customer engagement platform.…
Analytics Trendsetting Nordics Region Dives Deeper into Data Analytics AIT News Desk Jan 19, 2021 ISG Provider Lens report finds Nordic countries remain ahead of most of Europe and continue to innovate as COVID-19 disruptions drive companies to…
News Frost & Sullivan Recognizes Teleperformance as Innovation Leader in the Australia Customer… AIT News Desk Jan 18, 2021 Teleperformance implements strategies that optimize CX and business processes by combining high-tech and human-touch designs Frost & Sullivan…
Gaming Socure to Power Responsible Growth for Online Gaming Operators in Eleven US States AIT News Desk Jan 15, 2021 Intelligent KYC Delivers up to 90% Auto-Acceptance Rates for New Players Socure, the leader in Day Zero identity verification, announced that its…
Machine Learning SocialSurvey Announces Acquisition of AI and Machine Learning Company Zyudly Labs Data Solutions AIT News Desk Jan 14, 2021 SocialSurvey announces that they have completed the acquisition of Zyudly Labs Data Solutions. Zyudly Labs, based in Chennai, India, has emerged as a…
Gadgets Turtle Beach Announces the Acquisition of Neat Microphones AIT News Desk Jan 14, 2021 Neat's Groundbreaking Technology and Coming 2021 Product Pipeline Address the Growing Gaming, Streaming, Podcasting, Recording, and Audio Conferencing…
Cloud Bright Pattern Notes Companies Taking New Innovative Approaches to CX Since the COVID-19 Pandemic AIT News Desk Jan 13, 2021 In line with recent research from McKinsey and IBM, Bright Pattern sees companies finding smarter ways to operate, increasing digital and mobile…
SaaS VMware Board of Directors Initiates Search for Chief Executive Officer AIT News Desk Jan 13, 2021 Pat Gelsinger to Depart to Become CEO of Intel; Zane Rowe to Serve as Interim CEO VMware, Inc., a leading innovator in enterprise software,…
Cloud Five9 Agent Assist and Inference Studio Platform Win 2021 BIG Innovation Awards AIT News Desk Jan 13, 2021 Five9, a leading provider of the intelligent cloud contact center, announced that Five9 Agent Assist has been named a winner in the 2021 BIG…