Bots/Intelligent Assistants AiThority Interview with Eric Jacobson, VP Product Management at Salesforce Sudipto Ghosh Feb 23, 2021 The COVID-19 pandemic was a disruptive force in the world of field service, where technicians travel around to provide service to customers on site.…
Cloud Cisco Completes Acquisition of IMImobile PLC AIT News Desk Feb 19, 2021 Cisco has completed the acquisition of IMImobile PLC. IMImobile brings key cloud communications software and communications platform as a service…
Cloud Vonage Appoints Savinay Berry EVP of Product and Engineering AIT News Desk Feb 17, 2021 Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced it has appointed Savinay Berry …
Martech GNC Selects the FirstSpirit Digital Experience Platform to Power Content-Driven E-Commerce… AIT News Desk Feb 15, 2021 e-Spirit has announced that GNC Holdings, Inc., a leading global specialty retailer of health and wellness products, has selected FirstSpirit to drive…
Cloud Anywhere365 and ASC Announce Strategic Partnership AIT News Desk Feb 12, 2021 Anywhere365 and ASC Technologies announce their strategic partnership. Anywhere365, the world's first certified Microsoft Teams Contact Center, will…
Cloud Bright Pattern Launches the Most Advanced Integration for Microsoft Teams and Dynamics AIT News Desk Feb 12, 2021 Bright Pattern launches most robust Microsoft integration in the industry to help connect remote teams and knowledge workers to improve employee…
Investment Insurance Company Leverages Every Employee to Help Customers During Hurricane Season Using Bright… AIT News Desk Feb 10, 2021 Regional property insurance company extends contact center technology beyond the contact center to every employee to provide help when disaster…
Assistive Technologies Kore.ai Launches Virtual Assistant Platform in Japanese AIT News Desk Feb 9, 2021 Kore.ai, a leading conversational AI software company, has announced the launch of its enterprise-grade virtual assistant platform in Japanese.…
Cloud Lightspeed Announces Launch of Marketed Public Offering of Subordinate Voting Shares AIT News Desk Feb 9, 2021 Lightspeed POS Inc., a leading provider of cloud-based, omnichannel commerce platforms, announced the launch of a marketed public offering of…
SaaS Comm100 Appoints Stijn Hendrikse and Kalle Radage to Board of Directors AIT News Desk Feb 8, 2021 Hendrikse and Radage bring decades of experience in B2B software, positioning Comm100 for future growth Comm100, a global provider of omnichannel…