News RKD Group Announces Acquisition of DMI AIT News Desk Nov 16, 2020 RKD Group, North America's leading provider of marketing and fundraising solutions for nonprofit organizations, announced the acquisition of Data…
Financial Services BlueShore Signs for Temenos Infinity Engage as SaaS to Gain Human Connection in the Digital Era AIT News Desk Nov 10, 2020 With Temenos Infinity Engage, BlueShore will empower its employees and offer personalized client experiences in the age of physical distancing…
Cloud MSC Mediterranean Shipping Company Selects 8×8 Open Communications Platform AIT News Desk Nov 10, 2020 8×8, Inc., a leading integrated cloud communications platform provider, announced that MSC Mediterranean Shipping Company, a global leader in…
Video Mobile Viewing Now Accounts for Over 40% of All Video Consumption Hours AIT News Desk Nov 6, 2020 Parks Associates released the new market snapshot OTT Video Viewership: The Role of Mobile, which finds viewing on a smartphone or tablet now accounts…
Analytics SAP Completes Acquisition of Emarsys AIT News Desk Nov 5, 2020 SAP SE announced it has completed the acquisition of Emarsys, a leading omnichannel customer engagement platform provider. Terms of the transaction…
SaaS Insider Enters the USA to Cement Its Global Presence AIT News Desk Nov 5, 2020 Singapore-based Insider, a profitable SaaS company that takes a unique approach to omnichannel experience orchestration, announced its entry to the …
Energy management mdf Commerce Delivers State-of-the-Art B2B Transactional Platform to OTT HydroMet, First in a Series… AIT News Desk Nov 5, 2020 This successful launch marks the first step of an important B2B multi-site migration project mdf commerce inc., a leader in SaaS commerce…
Bots/Intelligent Assistants Businesses Are Increasing Investment in Digital Channels and Artificial Intelligence for Enhanced… AIT News Desk Nov 4, 2020 Annual NICE inContact Customer Experience Transformation Benchmark finds more businesses offering chat and text, stronger preference for offering…
Automation Global Automaker Modernizes Customer Engagement with eGain AIT News Desk Nov 3, 2020 eGain, the leading cloud platform for customer engagement automation, announced that a global automaker has selected eGain for unified customer…
Martech Oracle Helps Communications Industry Drive Better Customer Experiences AIT News Desk Nov 2, 2020 Oracle announced a new cloud-based customer experience (CX) management solution for the communications industry. Oracle Digital Experience for …