Technology New Vonage Study Reveals That Consumers Want Digital Interactions With Brands to Feel More Like… AIT News Desk Nov 1, 2022 Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has unveiled new research that shows…
Machine Learning Boost.ai and CallMiner Partner, Provide Omnichannel Insights to Improve Customer Service Efficiency… AIT News Desk Oct 31, 2022 CX platforms join to improve insights from live and virtual agent interactions, broadening the reach of data accessible for analysis and improving…
Technology Caller ID Reputation Announces Integration with Webex by Cisco AIT News Desk Oct 31, 2022 Caller ID Reputation will integrate with Webex Calling to provide customers increased visibility into business call scores Called ID Reputation…
Technology Galileo and Technisys Redefine the Digital Banking Customer Experience with Cyberbank… AIT News Desk Oct 31, 2022 Galileo empowers financial institutions to create and deliver novel and tailored customer experiences as they scale with Cyberbank Digital…
Technology TELUS International Announces Agreement to Acquire WillowTree AIT News Desk Oct 30, 2022 TELUS Corporation and TELUS International, a leading digital customer experience innovator that designs, builds and delivers next-generation…
Machine Learning Got It AI Announces AutoFlows, a Breakthrough Autonomous Conversational AI AIT News Desk Oct 28, 2022 Got It AI, Gartner's 2022 Cool Vendor in Conversational AI and Natural Language Technologies, announced its Autonomous Conversational AI for CX that…
Machine Learning TELUS International Announces Agreement to Acquire Willowtree, a Full-Service Digital Product… AIT News Desk Oct 27, 2022 Builds upon existing end-to-end design, build and deliver capabilities Unlocks new areas of opportunity, including key front end design and…
Technology New Study Reveals That Consumers Want Digital Interactions With Brands to Feel More Like Personal… AIT News Desk Oct 27, 2022 Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has unveiled new research that shows…
Technology Tipalti Chooses BillingPlatform for Enterprise B****** Automation AIT News Desk Oct 27, 2022 BillingPlatform, the enterprise monetization platform for today's innovative business models, announced that Tipalti, the leading automated global…
Machine Learning Webex by Cisco Enhances Customer Experiences for the Digital Era AIT News Desk Oct 27, 2022 Introducing Webex CX to deliver new omnichannel customer experiences Cisco is the only company that can deliver a fully integrated UCaaS (Webex…