Cloud Cloud Editions 21.2 Enables Organizations to Grow With OpenText AIT News Desk Apr 15, 2021 OpenText announces new content services platform, industry solutions, and innovations across the OpenText portfolio OpenText, announced the…
Cloud 8×8 Appoints Walt Weisner as Chief Customer Officer AIT News Desk Apr 15, 2021 8x8, Inc., a leading integrated cloud communications platform, announced the appointment of Walt Weisner as Chief Customer Officer, effective,…
Analytics Virtualitics Secures $18 Million to Scale Defense Industry Support and Expand Commercial Market With… AIT News Desk Apr 15, 2021 Patented AI-driven data analytics platform with track record of success with U.S. Department of Defense signals growth into new markets,…
Cloud IBM, Red Hat and Cobuilder Spearhead Development of OpenBuilt to Accelerate Digital Transformation… AIT News Desk Apr 15, 2021 New Cross Industry Collaboration Joins Forces to Create Openbuilt, Based on Red Hat Openshift and Ibm Cloud to Help Build Faster and More…
Business Intelligence Mapp Survey: Lack of Customer Knowledge Hurting CX Initiatives Sudipto Ghosh Apr 14, 2021 According to the latest Mapp survey, the lack of customer insights is the biggest challenge to a successful customer experience strategy for 54% of…
AIT MegaMind AiThority Interview with Ritika Gunnar, VP, Expert Labs, Cloud and Cognitive Software at IBM Sudipto Ghosh Apr 13, 2021 Please tell us about your current role and the team / technology you handle in the company. I’m currently the Vice President of Expert Labs for IBM…
Machine Learning What Is Voice Commerce and Why Is It So Important in 2021 Irena Radyu Apr 13, 2021 Voice Commerce is exploding. Conversational AI solutions address multiple problems, but the central one is Customer Satisfaction. COVID-19 was the…
AIT Featured Posts Top Technology Leaders on World’s First-Ever ‘Identity Management Day’ Sudipto Ghosh Apr 12, 2021 April 13 is the world’s first-ever Identity Management Day. The day will embark upon providing free vendor-neutral education and resources to help…
Machine Learning Dartmouth College Deploys AI to Offer Students and Faculties with Real-time Personalization Sudipto Ghosh Apr 9, 2021 In a recent announcement, Dartmouth College launched Dart InfoBot, an Aisera AI virtual assistant to better support students and faculty during…
Customer Experience Qualtrics and IBM Japan Expand Strategic Partnership AIT News Desk Apr 8, 2021 Partnership will help Japanese organizations rapidly design and improve customer and employee experiences in an increasingly competitive market…