Technology SmartSkin Partners With PDA to Bring New Technology to Aseptic Processing AIT News Desk Oct 5, 2022 SmartSkin Technologies and Parenteral Drug Association, (PDA) announced a partnership to integrate SmartSkin’s data collection technologies with PDA’s…
Customer Experience Invoca Announces New Capabilities to Help Brands Drive Customer Acquisition and Retention in a… AIT News Desk Oct 5, 2022 Invoca, the cloud leader in AI-powered conversation intelligence for revenue teams, who recently raised $83 million in Series F equity financing at a…
Sales and Customer Support Abstrakt Announces 6 New Integration Partners AIT News Desk Oct 4, 2022 Abstrakt announced that the company has expanded its solution with six new integration partners including Five9, Outreach, Genesys, RingCentral, NICE…
Machine Learning AWS and SK Telecom Collaborate to Co-Develop Computer Vision AI Services AIT News Desk Sep 30, 2022 New services will make it easier for organizations to build and run computer vision applications at scale—at the edge, in the cloud, and on…
Machine Learning Aragon Research Recommends Bright Pattern Contact Center Software AIT News Desk Sep 28, 2022 Bright Pattern's advanced omnichannel contact center platform and CX technology is recommended by Aragon Research for buyers looking for flexibility…
Customer Experience HelloFresh Partners with Medallia to Transform Contact Center and Improve Customer Experience AIT News Desk Sep 27, 2022 After seamless deployment, global meal-kit company is ready to unlock insights with speech analytics, frontline engagement, and quality monitoring…
Machine Learning Dialpad Launches Agent Empowerment to Boost Customer Retention and Triple Contact Center Agent… AIT News Desk Sep 26, 2022 Dialpad Ai Agent Assist and soon to be released, Ai QA Scorecards to provide real-time insights to maximize success with customers, reduce contact…
Robots ResGreen Uses Open-Source Robot Operating System (ROS) to Enhance Integration and Simulation for… AIT News Desk Sep 23, 2022 ResGreen Group International, a next-gen mobile robot and software solutions company, announced its LilBuddy autonomous mobile robot (AMR) is using…
Machine Learning Inworld AI Becomes a Unity Verified Solutions Partner, Empowering Developers to Easily Populate… AIT News Desk Sep 22, 2022 Platform for Creating AI Characters Certified Compatible for Video Games and Experiences Made with Unity Inworld AI, a creative suite for…
Data Management Data Management Challenges to Avoid upon Data Ingestion Blake DeLuca Sep 19, 2022 With more than 2.5 quintillion bytes of new data generated every day, it’s no wonder US martech decision makers cite customer data integration and…