Cloud Talkdesk Launches AI Trainer, the First ‘Human-in-the-Loop’ Tool for Contact Centers AIT News Desk Mar 31, 2021 Talkdesk AI Trainer moves company one step further in its vision to automate 80% of customer interactions, and gives agents and supervisors the…
Martech Reputation Welcomes Floyd Watson as Vice President, Field Operations AIT News Desk Mar 23, 2021 Watson Joins Reputation to Scale Go-to-Market Operations During Time of Rapid Growth Reputation, the global leader in reputation experience…
Analytics Clarabridge Announces Record Growth in 2020 AIT News Desk Feb 18, 2021 Clarabridge Announces Record Growth in 2020 Clarabridge, Inc., the leading provider of Customer Experience Management (CEM) solutions for the world’s…
HR Technology G2 Recognizes JobPts as a High Performing Employee Recognition Software AIT News Desk Jan 14, 2021 Semos Cloud is proud to announce that JobPts was once again ranked by G2 for Employee Recognition. In Winter 2021 reports, JobPts received badges in…
HR Technology Semos Cloud Supports Organizations in Their Corporate Giving Initiatives AIT News Desk Dec 23, 2020 Semos Cloud now offers a compassionate way for their Employee Experience platform users to redeem earned recognition points. Integration with …
SaaS Khoros and Medallia Partner to Provide Brands with the Most Complete View of their Customers AIT News Desk Dec 6, 2020 Khoros, a global leader in digital-first customer engagement software, announced it has partnered with Medallia (MDLA), the global leader in…
Life Sciences Experity Announces Acquisition of Calibrater Health AIT News Desk Aug 21, 2020 Leading Patient Survey and Reputation Management Platform Reinforces Experity as the Pacesetter in Patient Engagement Experity, the leading provider…
HR Technology Bananatag Amplifies Employee-HR Collaboration with New Tech Capabilities Sudipto Ghosh May 26, 2020 Today, Bananatag announced game-changing new features for better employee communication in large companies. World-class companies rely on…
Life Sciences Rebranding Story: Healthcare Startup Patch is now Anagram; Announced $9 Million Funding AIT Staff Writer Mar 5, 2020 US-based Healthcare startup Patch has rebranded itself to Anagram. The startup provides a paperless/digital automation platform to doctors and…
Machine Learning Sonata Software Makes Strategic Acquisition of GBW, a Leading Global Player in the Exciting CX Space AIT News Desk Mar 4, 2020 Sonata Software announced signing of definitive agreements to acquire GAPbusters Limited (GBW), the Melbourne headquartered company that has been…