customer Experience How Porsche Uses Qualtrics AI AIT Staff Writer May 13, 2024 Porsche has been an iconic brand everyone knows for decades, particularly its legendary cars and commitment to customer service. The brand is…
Customer Experience X4 Summit 2024 Recap: Qualtrics Shows Why Organizations Need a C-E-Xy (Customer Experience +… Sudipto Ghosh May 13, 2024 Historically, organizations kept employee experience (EX) separate from their customer experience (CX) initiatives, costing them uncontrolled…
AI Machine Learning Projects Recap of Day 2 Qualtrics X4 Summit: New Transformational Partner Solutions Pooja Choudhary May 4, 2024 Day 2 At The Qualtrics X4 Summit (#QualtricsX4) What an epic close to day 2 of QualtricsX4. Big thanks to the Backstreet Boys for their show-stopping…
Customer Experience Recap of Day 1 Qualtrics X4 Summit: New Qualtrics AI Capabilities will Fix Broken Digital… AIT Staff Writer May 2, 2024 Day 1 at the Qualtrics X4 Summit (#QualtricsX4) The 3-day X4 event at the Salt Palace Convention Center began with a bang. Qualtrics CEO Zig…
Machine Learning Qualtrics X4 Kicks Off in Salt Lake City — CEO Zig Serafin Demonstrates Next-gen of… AIT Staff Writer May 1, 2024 The event kicked off Wednesday, May 1 with a keynote from Qualtrics CEO Zig Serafin; Headline speakers include former First Lady Michelle Obama; NBA…
Customer Experience Qualtrics AI Adds Qualtrics Frontline Locations and Frontline Care to Build Deeper Human Connections AIT Staff Writer May 1, 2024 New purpose-built apps for frontline staff and AI-powered innovations transform the customer experience for organizations including Hilton and…
Technology 10 AI News that Broke the Internet Last Week: Top Headlines AIT Staff Writer Apr 25, 2024 Welcome to AITHORITY’s Weekly Roundup of the coolest AI news! We’re here to bring you the latest and greatest updates in artificial intelligence, but…
Customer Experience Integrating AI: A Strategic Blueprint for Outstanding CX Matt Whitmer Apr 22, 2024 We are at a defining juncture in the customer experience (CX) world. AI is an emerging trend and a fundamental component of how technology redefines…
Machine Learning Transforming Digital Communication with Conversational and Generative AI Tools: AiThority Tech Bytes… Pooja Choudhary Apr 9, 2024 The recent spurt of Conversational and Generative AI tools offers a wide range of applications to users deploying different platforms for Customer…
Machine Learning Qualtrics Launches Three New AI-Powered Suites for CX, EX, and Research Sudipto Ghosh Apr 5, 2024 In the modern customer service realm, it's an established norm that a great employee experience (EX) leads to an excellent customer experience (CX).…